Case Studies

Aizu University, Public University Corporation

• Revamped personalized script operations to ensure reliable Moodle management.

Bridgestone Corporation

• Complete renewal of approximately 2,000 pages of operational manuals accompanying the renewal of the HR and payroll system
  ―― Aiming to eliminate personalization and reduce inquiries with manuals tailored to the field

Bridgestone Corporation

• Expert "discerning" skills to AI. Streamlining tire development with annotation support

Mirait One Corporation

• Support for the Development of Operation Manuals and Video Manuals that Backed a Large-Scale System Renewal

Hitachi Construction Machinery Co., Ltd.

• Case Study of e-Learning Content Production Supporting the Growth of Global Mining Business

Gakushuin University

• Highly specialized help desk that instantly resolves your Moodle "troubles." A support system that ensures peace of mind in Moodle operations.

NEC Networks & System Integration Corporation

• Safety Awareness Communicated Through Animation and Illustrations for Accident and Near-Miss Prevention

Jikei Gakuen Group Co., Ltd. International Education Center VISTA ARTS

• Creating IT literacy educational videos from scratch for a DX society. Supporting knowledge enhancement for a wide range of learners.

Tokio Marine & Nichido Fire Insurance Co., Ltd.

• Business Improvement through Outsourcing - From Inventorying Operations to Standardizing Manuals Across the Entire Department

THERMOS K.K.

• Expanding market responsiveness through multilingual user manuals - The key is high-quality translation and DTP, abundant industry case studies, and proposals for utilizing translation memory.

HubSpot, Inc.

• Japanese translation and localization projects for e-learning content

Japan Geriatric Dentistry Society

• Transitioning the in-person certified medical exam to an online exam using Moodle

Toto Media Corporation

• Using RoboHelp to create highly accurate HTML manuals for e-commerce package software

NTT DATA Customer Service Corporation

• As part of a core business system overhaul, creating three use-specific types of manuals
  – working with professionals to provide manuals that are easily understood by readers

Utsunomiya Light Rail

• By introducing HS original teaching materials, we achieve unified knowledge for new employees at low cost

Nidec Corporation

• Introduced the AI automatic translation software "MTrans Team" as a multilingual translation system. Widely utilized in business for document translation and market research at domestic and overseas locations.

SCSK Corporation

• Achieve efficiency, quality improvement, and cost reduction through annotation outsourcing ―― Division of labor improves AI development work efficiency and contributes to shortening development time

University of Tsukuba

• Training materials are produced using animated videos and live-action interview videos. This enables training that conveys more realistic situations to participants.

Tokyo Electron Ltd.

• Utilizing animation (Vyond) to communicate "contracts" to employees in an easy-to-understand manner through e-learning

Sumitomo Heavy Industries, Ltd.

• Ensuring the accuracy and reliability of machine learning systems by outsourcing fast and accurate annotation work
  

UT Group Co., Ltd.

• Reducing the time spent maintaining call center internal operation manuals and FAQs, as well as escalations, by approximately 55%

Japanese Association for Emergency Nursing

• Linking with the online delivery portal sites through Moodle to reduce the burden of emergency nursing seminars

Tepco Solution Advance Co., Ltd.

• Case studies on implementing Moodle and creating e-learning materials. Introducing e-learning to promote RPA utilization

The Japan Association of Public Universities

• Case study: Introduction and operation support for "Public University Faculty Training System" via Moodle

BANDAI SPIRITS CO., LTD.

• Improving inquiry response operations and reducing internal workload
  Systematizing the EC site operation manual
  - Building a manual site using Microsoft SharePoint

NTT DATA KANSAI CORPORATION

• Outsourcing the creation of freight logistics system manuals
  in a short period of time to reduce the burden of development tasks.

eve autonomy, Inc.

• Product Manual Improvement Case Studies
  Building a system to create and operate user-friendly manuals from the user's perspective

Educational Corporation Yatsumonji Gakuen, Mito Electronic Vocational School

• Realizing the provision of online classes with Moodle
  Enabling the provision of classes even during school closures

Japan Cooperation Center for Petroleum and Sustainable Energy(JCCP）

• Comprehensive support for the transition from group training to online training and in-house material production
  Creation of unified designs, holding training design seminars, and providing individual guidance

WingArc1st Inc.

• Introducing Google Neural Machine Translation integrated into Memsource for streamlining product manual translation tasks.

WingArc1st Inc.

• Customer Success Department
  Product Training Website Support Case Studies
  Evaluation Improvement and Production of Videos, Quizzes, and PDF Texts

Tokyo University of Science

• Case study regarding Moodle help desk support for instructors and manual creation: "Inquiry response time reduced to one-tenth"

MIROKU JYOHO SERVICE CO., LTD.

• Achieving efficiency in manual creation and operation through data centralization

TOTETSU KOGYO CO.,LTD.

• Reducing workload by outsourcing the production of railway construction safety awareness content.
  

ArisGlobal

• Developing e-learning on how to use systems for pharmaceutical companies

VALTES CO.,LTD.

• Providing training opportunities for engineers by converting on-site seminars into e-learning, thereby enhancing learning content even during the COVID-19 pandemic

AW Stage Inc.

• Converting corporate health promotion training to e-learning

Riskmonster.com

• e-Learning Course Production Outsourcing Content Creation to Reduce Employee Workload

TAIYO NIPPON SANSO CORPORATION

• The AI automatic translation software 'MTrans Team' reduces the burden of communication with overseas.

AUTOBACS SEVEN CO., LTD.

• e-Learning for Automotive Maintenance Staff: Conversion and Migration of 32 Flash Materials to HTML

Nippon Sheet Glass Co., Ltd.

• Create a manual for the mobile real-time PCR device

Leica Microsystems

• Create blog articles that introduce product features and use cases

TechnoPro Holdings, Inc.

• Achieve efficiency and cost reduction in manual creation operations by building a framework for standardization and in-house/outsource.

Tokyu Livable, Inc.

• Achieving standardization of sales operations and efficiency in training through the creation of business manuals

The Japan Steel Works, Ltd.

• Streamline communication with overseas clients using the AI automatic translation software "MTrans Team"

Ryobi Systems Co., Ltd.

• Building a HTML/PDF manual creation system using Markdown

Nippon Restaurant Enterprise Co., Ltd.

• Improvement of store manuals for business standardization and support for platform implementation

DOCOMO Technology, Inc.

• Support for manual creation for business standardization, conducting manual creation seminars

Cygames, Inc.

• Improve manual quality and enhance the efficiency of game development

SBI SECURITIES Co.,Ltd.

• Achieved a reduction in call center inquiries by improving the usability of the operation manual

Yamaha Corporation

• [Cost reduction of over 30%] Centralized management of PDF and HTML manuals data across departments using AsciiDoc and GitHub

Cybozu, Inc.

• Help and User Guide English Translation for Groupware Products such as Garoon and kintone

JB Advanced Technology Corporation

• Outsourced the production management system manual created in-house. Reduced the workload of development engineers.

Mitsubishi Heavy Industries, Ltd.

• Case Study on Improving Manuals for Engineers: Promoting the Creation and Operation of User-Friendly Manuals

IHI Corporation

• From Engineer's Perspective to User's Perspective: Evaluation and Standardization Cases of Industrial Product Manuals

  "Through professional evaluation and analysis, we were able to simultaneously organize and consolidate the dispersed information and improve the manuals."

Dentalsystems Corporation

• Case Study of Manual Creation Using Confluence Reducing the man-hours for manual creation and achieving ease of information sharing and version control

NIDEK CO., LTD.

• Case Studies of Machine Translation (Automated Translation) Achieving 20% Cost Reduction and Shortened Duration

  By leveraging insights from human science on machine translation, we were able to smoothly advance the implementation of machine translation.

DENSO CORPORATION

• Case Studies of Manual Creation: Contributing to a Reduction in Inquiries by Improving Readability and Understandability

  Despite the relatively limited schedule, you approached the task with a proactive attitude to realize our intentions.

Yokogawa Electric Corporation

• Manual Analysis and Evaluation Case Studies In-house Support

  "Hearing objective opinions from the perspective of a 'production company' that knows various case studies broadened my horizons and was very educational."

Yokogawa Electric Corporation

• Huge reduction in delivery time, difficult to achieve with human translation, but made possible through combination of machine translation and Trados

Konami Digital Entertainment Co., Ltd.

• Game engineering manual creation, translation, and staff dispatch

  Polishing Japanese manuals and creating English manuals for overseas branches

Mitsubishi Electric Corporation

• Business manual standardization

  By utilizing the consulting expertise of manual professionals, we were able to achieve standardization and optimization of our operations!

Microsoft Japan Co., Ltd.

• Manual and Package Translation Examples

  Due to time constraints, we needed a company that could reliably provide one-stop translation, layout design, and DTP editing.

Microsoft Japan Co., Ltd.

• Microsoft Office Online Content Creation Case Studies

  First Step – Assisting with Content Planning for Office Product Beginners

FUJIFILM Service Creative Corp.

• In-house e-learning support case study: Learn production know-how in practical sessions

  Based on extensive e-learning development experience, the content is rich with know-how on effective use of colors and animations, tips and tricks to maintain participants' concentration, and I feel it has become meaningful for the participants.

APRESIA Systems, Ltd.

• Product Manual Creation and Quality Improvement Case Study: Achieving Reduced Workload for Engineers

  We have established a workflow that allows engineers to focus on their core tasks while creating high-quality manuals!

Hewlett-Packard Company (HP)

• Case Studies of Japanese Translation and Localization for HP Products

  From large-scale translations to video production, we provide one-stop solutions.

Yahoo Japan Corporation

• Manual improvement, template development case studies for engineers to enhance work efficiency

  We organized the standard documentation with an eye on horizontal deployment and conducted a project review from the KPT perspective.

Japan Systems Co.,Ltd

• UI Translation Examples of Security System Products

  I was able to proceed while communicating, and I am satisfied with the outcome. It was helpful to have everything done on schedule.

Cross Language Inc.

• Case Studies on Machine Translation (Automated Translation) Engine Quality Evaluation

  We are able to gain an objective evaluation of the quality of our in-house machine translation engine, which helps us consider future development policies.

Domestic Electrical Equipment Manufacturer (Listed on the First Section of the Tokyo Stock Exchange)

• Machine Translation (Automatic Translation) Implementation Example Web Manual and FAQ with 25 Language Release

  As a neutral party in machine translation consulting, I received objective advice that supported the implementation of machine translation.

Foreign IT Manufacturer

• Case Study on the Introduction of Machine Translation (Automated Translation) Reducing Costs and Lead Time by 40%

  It was a great help that the Japanese-English machine translation, which had been difficult to implement successfully in the past, has now become smooth.

SAIBU GAS INFORMATION SYSTEMS CO., LTD.

• Manual creation seminar and in-house support case studies

  We have established a foundation for the PDCA cycle aimed at manual improvement activities through advice based on a wealth of case studies from other companies!

GEOSCIENCE RESEARCH LABORATORY

• Manual Creation, Quality Improvement, CMS Implementation Case Studies

  You have accurately identified and improved the issues with the previous manuals.

Okinawa Institute of Science & Technology Graduate University (OIST)

• e-Learning Material Creation Case Study for Faculty and Staff on Sexual Harassment Prevention in Japanese and English

  There were changes from the original plan, but you handled everything smoothly until the end. I appreciate the opportunity to work together this time.

Edison Co., Ltd. (JEMS Inc.)

• Case Studies on Creating Operation Manuals and Implementing CMS (Author-it) Consulting

  "By adopting Author-it, we were able to create an easy-to-maintain operation manual!"

DAIICHI SANKYO BUSINESS ASSOCIE CO., LTD.

• Manual Standardization Support (Manual Evaluation, Manual Creation Seminar)

  We have shared the mindset and future direction among stakeholders for the improvement of the quality of internal manuals.

Generic Drug Manufacturer

• Translation examples of GMP-related documents Support for obtaining GMP certification at overseas manufacturing sites

Mitsui Sumitomo Insurance Company, Limited

• Manual creation seminar

  "I clearly understood the reason why I felt it was somewhat unclear, and it feels refreshing."

Hammock Corporation.

• Product manual improvement and template creation

  You understood our true challenges and provided suggestions not only for improving the manuals but also anticipating future operations.

FUJITSU LIMITED

• FMV Manual Creation, Director Dispatch

  Since the development situation makes outsourcing difficult, it is helpful to have direct meetings with the development department to reflect this in the manual production process.

Independent Administrative Institution

• Business manual creation seminar

  "The rich examples of technical communication frameworks and document improvements have been a valuable reference for enhancing knowledge formation and utilization skills!"

Rosetta Stone Japan Inc.

• English Conversation Software Japanese Product Translation (Localization) Case Studies

  Comprehensive support for Japanese version software, manuals, and promotional content

NIPPON DENSETSU KOGYO CO.,LTD.

• Over 100 e-learning material creation examples (Employee Training)

  Thanks to reliable project management, we are able to proceed with the development of teaching materials as planned.

Sumitomo Electric Information Systems Co., Ltd.

• Manual Creation Seminar Case Study (Improvement of Manuals for Engineers)

  Recognizing improvement points in a lecture based on our product manuals

The Open University of Japan

• Moodle Operation Support Case: Open University Web Learning System and Correspondence Guidance

  Develop various Moodle tools such as bulk course registration. Support the efficiency of operational tasks.

The Open University of Japan

• Moodle Operation Support Case: Open University Web Teacher License Renewal Course

  Comprehensive operational support. Achieving stable operation of the Moodle system.

Profession Network Co.,Ltd.

• Construction of Information Provision Site for Tax Accountants

  Built a membership site for tax accountants using WordPress.

Measuring Instrument Manufacturer

• Manual creation and quality improvement examples

  The manuals created by engineers were analyzed by technical writers in both Japanese and English. We proposed improvements, leading to an enhancement in the quality of the manuals.

Software Development Company

• Manual creation seminar and in-house support case studies

  "Whether it's a seminar or manual creation, it's essential to reflect and follow up to ensure that skills are being retained and to identify any areas for improvement. That's the appeal of Human Science."

Machine Tool Manufacturer

• Manual improvement examples

  Professionals in manual creation are on-site. We provided direction based on the client's circumstances, including suggestions for improving the manuals themselves and enhancing processes.