Case Studies

HubSpot Inc.

• Japanese translation and localization project for e-learning content

Japanese Society of Gerodontology

• Transitioning from in-person certification exams to an online exam using Moodle.

TOTSUMEDIA Inc.

• Achieving highly accurate HTML manual creation for EC build-out package software using RoboHelp

NNTTDATA CUSTOMER SERVICE CORPORATION

• As part of the renewal of our core business system, we have created three types of manuals for different purposes.
  ―― Working together with professionals, we provide manuals that are easy for readers to understand.

Utsunomiya Light Rail

• Standardizing new employees' knowledge at a low cost through the introduction of HS-original teaching materials

NIDEC CORPORATION

• Introducing AI automatic translation software "MTrans Team" as a multilingual translation system. Utilizing it in various business activities, such as document translation and market research, at domestic and overseas locations

SCSK Corporation

• Achieving greater efficiency, quality improvement, and cost reduction through data annotation outsourcing ―― Improving efficiency of AI development through division of labor, for a shorter development period

University of Tsukuba

• Creating training materials as animated videos and live-recorded interviews. Enabling training that conveys realistic situations to participants

Tokyo Electron Ltd.

• Utilizing animation (Vyond) to communicate "contracts" to employees in an easy-to-understand manner through e-learning

Sumitomo Heavy Industries, Ltd.

• Outsource high-speed and accurate annotation work
  to ensure the accuracy and reliability of machine learning systems

UT Group Co., Ltd.

• Reducing the time spent maintaining call center internal operation manuals and FAQs, as well as escalations, by approximately 55%

Japanese Association for Emergency Nursing

• Linking with the online delivery portal sites through Moodle to reduce the burden of emergency nursing seminars

Tepco Solution Advance Co., Ltd.

• Case studies on implementing Moodle and creating e-learning materials. Introducing e-learning to promote RPA utilization

The Japan Association of Public Universities

• Case study: Introduction and operation support for "Public University Faculty Training System" via Moodle

BANDAI SPIRITS CO., LTD.

• To improve business operations and reduce internal workload for inquiry handling,
  we systematize the EC site operation manual
  - Manual site construction utilizing Microsoft SharePoint.

NTT DATA KANSAI CORPORATION

• Manual creation of freight logistics system
  Reduce the burden of development tasks through short-term outsourcing

eve autonomy, Inc.

• Product Manual Improvement Examples
  Establishing a system for creating and operating user-friendly manuals from the user's perspective

Educational Corporation Yatsumonji Gakuen, Mito Electronic Vocational School

• Realize online classes with Moodle
  Enable class provision even during school closures

Japan Cooperation Center for Petroleum and Sustainable Energy(JCCP）

• Comprehensively support the transition from in-person training to online training and the creation of in-house training materials.
  Provide services such as creating a unified design, conducting training design seminars, and offering individual guidance.

WingArc1st Inc.

• Introducing Google Neural Machine Translation integrated into Memsource for streamlining product manual translation tasks.

WingArc1st Inc.

• Product training website support case studies for the Customer Success Department
  Improvement and creation of video, quiz, and PDF text evaluations

Tokyo University of Science

• Case study regarding Moodle help desk support for instructors and manual creation: "Inquiry response time reduced to one-tenth"

MIROKU JYOHO SERVICE CO., LTD.

• Achieving efficiency in manual creation and operation through data centralization

TOTETSU KOGYO CO.,LTD.

• Production of railway construction safety awareness content
  Reducing workload through outsourcing

ArisGlobal

• Developing e-learning on how to use systems for pharmaceutical companies

VALTES CO.,LTD.

• Providing training opportunities for engineers by converting on-site seminars into e-learning, thereby enhancing learning content even during the COVID-19 pandemic

AW Stage Co., Ltd.

• Converting corporate health promotion training to e-learning

Riskmonster.com

• Outsourcing e-learning course production and content creation to reduce employee workload

TAIYO NIPPON SANSO CORPORATION

• Reducing the burden of communication with overseas using AI automatic translation software "MTrans Team"

AUTOBACS SEVEN CO., LTD.

• Conversion and migration from Flash to HTML of 32 e-learning materials for automotive maintenance staff

Nippon Sheet Glass Co., Ltd.

• Create a manual for the mobile real-time PCR device

Leica Microsystems

• Create blog articles introducing the features and use cases of our products.

TechnoPro Holdings, Inc.

• Achieve efficiency and cost reduction in manual creation tasks through standardization and internal/outsourcing framework construction

Tokyu Livable, Inc.

• Achieve standardization of sales operations and efficiency of education through the creation of business manuals

The Japan Steel Works, Ltd.

• Streamline communication with overseas clients using AI automatic translation software "MTrans Team"

Ryobi Systems Co., Ltd.

• Building an HTML/PDF manual creation system using Markdown

Nippon Restaurant Enterprise Co., Ltd.

• Improvement of store manuals for business standardization, support for platform implementation

DOCOMO Technology, Inc.

• Support for creating manuals for business standardization, and conducting manual creation seminars

Cygames, Inc.

• Improve manual quality and achieve game development efficiency

SBI SECURITIES Co.,Ltd.

• Achieve a reduction in the number of incoming calls to the call center through improved usability of the operation manual.

Yamaha Corporation

• [Cost reduction of over 30%] Centralized management of PDF and HTML manual data across departments using AsciiDoc and GitHub

Cybozu, Inc.

• Translation of Garoon and kintone user guides for groupware products

JB Advanced Technology Corporation

• Outsourced the production management system manual that was created in-house. Reduce the workload of development engineers.

Mitsubishi Heavy Industries, Ltd.

• Promoting the creation and operation of user-friendly manuals as a case study for improving technical manuals for engineers.

IHI Corporation

• From the perspective of a technical writer and translator based in Tokyo, this is an example of evaluating and standardizing industrial product manuals, shifting the focus from the perspective of the engineer to that of the user.

  "We were able to achieve the organization and consolidation of information that had been diffused, as well as the improvement of manuals, through evaluation and analysis from a professional perspective."

Dentalsystems Corporation

• Reduce the time required for manual creation using Confluence, and achieve ease of information sharing and version control.

NIDEK CO., LTD.

• Machine Translation (Automatic Translation) Introduction Case Achieving 20% Cost Reduction and Shortening of Period

  "By utilizing the knowledge of machine translation at Human Science, we were able to smoothly implement machine translation."

DENSO CORPORATION

• Contributing to a reduction in the number of inquiries through improvements in the ease of viewing and understanding in manual creation examples.

  "Despite the relatively limited schedule, they approached with a proactive attitude to achieve our intentions."

Yokogawa Electric Corporation

• Manual Analysis and Evaluation Case Manual In-house Support

  "I was able to hear objective opinions from the perspective of a 'production company' that knows various cases, so my perspective expanded and it was very educational."

Yokogawa Electric Corporation

• Significant reduction in delivery time that was difficult to achieve with manual translation through integration of machine translation and Trados

Konami Digital Entertainment Co., Ltd.

• Game engineering manual creation, translation, and staff dispatch

  Create English manuals for brushing up Japanese manuals and for overseas bases.

Mitsubishi Electric Corporation

• Business manual standardization

  "By utilizing the professional consulting know-how of manuals, we were able to achieve standardization and optimization of our operations!"

Microsoft Japan Co., Ltd.

• Manual and Package Translation Examples

  "We needed a company that could reliably handle translation, layout design, and DTP editing all in one place due to time constraints."

Microsoft Japan Co., Ltd.

• Microsoft Office Online Content Creation Case Studies

  First Step - Planning and assisting with content for Office product beginners

FUJIFILM Service Creative Corp.

• Learn production know-how through practical sessions on in-house support case studies for e-learning

  We believe that the content is packed with valuable know-how based on our extensive e-learning development experience, including effective use of colors and animations, tips and tricks to sustain learners' concentration. We feel that it has become a meaningful resource for the learners.

APRESIA Systems, Ltd.

• Achieve reduction of workload for engineers through product manual creation and quality improvement case examples

  "We were able to establish a workflow that allows engineers to focus on their core tasks while creating high-quality manuals!"

Hewlett-Packard Company (HP)

• Japanese Translation and Localization Case Studies for HP Products

  From large-scale translation to video production, we provide one-stop support.

Yahoo Japan Corporation

• Manual improvement, template maintenance case study for increased engineering efficiency

  We conducted standardization of horizontal expansion and implemented project retrospectives from the KPT perspective.

Japan Systems Co.,Ltd

• UI Translation Examples for Security System Products

  "We were able to proceed while communicating and are satisfied with the result. We appreciate that it was carried out according to schedule."

Cross Language Inc.

• Machine Translation (Automatic Translation) Engine Quality Evaluation Case Study

  We use objective evaluations to understand the quality of our in-house machine translation engine, which helps us consider future development strategies.

Domestic electrical equipment manufacturer (listed on the first section of the Tokyo Stock Exchange)

• Machine Translation (Automatic Translation) Introduction Case Web Manual, FAQ 25 Language Deployment

  "We were able to receive objective advice and support for machine translation implementation from a neutral position as a machine translation consultant."

Foreign IT Manufacturer

• Machine Translation (Automatic Translation) Case Study: Reducing Costs and Lead Time by 40%

  "We had a lot of trouble with machine translation between Japanese and English when we first introduced it, but now it works smoothly and has been a great help."

SAIBU GAS INFORMATION SYSTEMS CO., LTD.

• Manual Creation Seminar and In-house Support Case Studies

  With advice based on abundant case studies from other companies, we were able to lay the foundation for PDCA cycle activities aimed at improving the manual!

GEOSCIENCE RESEARCH LABORATORY

• Manual Creation, Quality Improvement, CMS Implementation Case Studies

  "You were able to accurately identify and improve the issues with our previous manuals."

Okinawa Institute of Science and Technology Graduate University (OIST)

• e-Learning Material Creation Case Study for Faculty: Preventing Sexual Harassment in Japanese and English

  "There were some changes from the initial plan, but they were able to handle it smoothly until the end. I would like to express my gratitude for being able to work together this time."

Edison Co., Ltd. (JEMS Inc.)

• Case Study: Operation Manual Creation and CMS (Author-it) Implementation Consulting

  "By adopting Author-it, we were able to create easily maintainable operation manuals!"

DAIICHI SANKYO BUSINESS ASSOCIE CO., LTD.

• Manual Standardization Support (Manual Evaluation, Manual Creation Seminar)

  "We were able to share the mindset and future direction among the stakeholders for improving the quality of internal manuals."

Generic Drug Manufacturer

• Support for obtaining GMP certification at overseas manufacturing bases - Translation case of GMP-related documents

Mitsui Sumitomo Insurance Company, Limited

• Manual creation seminar

  "The cause of the confusion that I felt was unclear has become clear and refreshing."

Hammock Corporation.

• Product manual improvement and template creation

  "We were able to understand our true challenges and received proposals that not only improved the manual but also anticipated future operations."

FUJITSU LIMITED

• FMV Manual Creation, Director Dispatch

  "It would be helpful to have a production process where we can directly discuss with the development department and reflect it in the manual, as the development situation is difficult to outsource."

Independent Administrative Institution

• Business Manual Creation Seminar Case Study

  "The rich examples of technical communication frameworks and document improvement have been a valuable reference for knowledge formation and utilization enhancement!"

Rosetta Stone Japan Inc.

• English Conversation Software Japanese Product Translation (Localization) Case Study

  Assisting with Japanese versions of software, manuals, and promotional content all in one place

NIPPON DENSETSU KOGYO CO.,LTD.

• Over 100 examples of e-learning material creation (employee education)

  "Thanks to reliable project management, we are able to proceed with instructional material development as planned."

Sumitomo Electric Information Systems Co., Ltd.

• Manual Creation Seminar Case Study (Manual Improvement for Technical Personnel)

  Recognize improvement points in a lecture based on our own product manual.

The Open University of Japan

• moodle operation support case Open University Web Learning System and Correspondence Instruction

  Develop various Moodle tools such as bulk registration of courses. Support the streamlining of operational tasks.

The Open University of Japan

• moodle operation support case Open University Web instructor license renewal course

  Operational support with a solid system. Achieving stable operation of the Moodle system.

Profession Network Co.,Ltd.

• Tax Accountant Information Provision Site Construction

  Build a membership site for tax accountants using Wordpress.

Measurement Instrument Manufacturer

• Manual Creation and Quality Improvement Examples

  Technical writers analyze manuals created by engineers in both Japanese and English. They propose improvement measures, leading to an enhancement in the quality of the manuals.

Software Development Company

• Manual Creation Seminar and In-house Support Case Studies

  "The charm of Human Science is that they always conduct a review in both seminar and manual creation to check if the skills are firmly established and if there are any points that need improvement."

Machine Tool Manufacturer

• Manual improvement examples

  Professional manual creators are stationed. We provided direction based on the customer's circumstances, such as proposing improvements to the manual itself and process improvements.