Customer Requests
Nidek is a leading manufacturer of ophthalmic medical devices in Japan, currently operating in three areas: the medical field, the eyewear equipment field, and the coating field.
For the company, which is actively expanding overseas, reducing the translation costs and time for instruction manuals in the medical and eyewear equipment fields has become a challenge, and the introduction of machine translation was being considered.
We have utilized our machine translation consulting services to clearly define cost-effectiveness and cost and time reduction rates, and supported the implementation of machine translation into five languages (French, Italian, German, Spanish, and Brazilian Portuguese).
As a result, Nidek successfully reduced translation costs from English to multiple languages by "20%" compared to traditional human translation.
Solutions of Human Science
To successfully implement machine translation, it is important to select the optimal machine translation engine and design the process according to the data to be translated.
We recommend that you conduct a quality assessment using the data to be translated in advance, select the optimal engine, and design the process.
In the case of Nidec, we supported the implementation of machine translation through the following steps.
①Evaluation of Machine Translation Quality and Effectiveness (Conducting quality assessment using two machine translation engines)
We selected two candidate machine translation engines from multiple options based on the criteria, and calculated the translation quality comparison and cost reduction rate using Nidec's data.
We proposed an engine that offers good quality and greater potential for cost reduction.
②Process Design (Proposing a Review Process by Native Translators)
To maximize the effectiveness of machine translation implementation, it is also important to carefully design the processes before and after machine translation.
In response to Nidec's request of "We want to implement machine translation, but we do not want to compromise on translation quality," we proposed adding a review process by translators to the standard machine translation process, which includes machine translation processing and post-editing.
As a result, even with machine translation, we have achieved a translation quality that is "accurate and easy to understand," comparable to human translation.
We received evaluations of the quality of trial translations conducted in the designed process from Nidec's overseas sales agents, and we received feedback that there were no quality issues in all languages.
③ Operation (We are responsible for the operation of the machine translation engine and post-editing)
Through the steps of "Machine Translation Quality Evaluation and Effect Verification" and "Process Design," Nidec began the introduction of machine translation in 2014.
Our company continuously handles the operation of machine translation engines and a series of processes including "machine translation processing + post-editing + review."
For detailed information related to this case, please see below.
Machine translation implementation consultation
Customer Feedback
“
We consulted multiple translation companies regarding the implementation of machine translation, and decided to request support and actual operation of machine translation from Human Science, which had a wealth of experience in implementing machine translation and provided the proposal that best suited our company's conditions.
By conducting quality assessments using multiple machine translation engines in advance, along with cost estimates and sample translations, we were able to confidently proceed with the implementation of machine translation.
I am glad that we were able to smoothly advance the introduction of machine translation by leveraging insights from human science on machine translation.
"
From Human Science representatives
This is an example where we have been responsible not only for consulting on the introduction of machine translation but also for actual tasks such as post-editing and engine operation.
Nidec has been at the forefront of introducing machine translation ahead of other companies in Japan. As of 2018, they have begun implementing machine translation not only for multilingual translation but also for Japanese-English translation.
Many domestic companies are likely to start implementing machine translation, but Nidec's case can serve as a best practice for many companies considering the introduction of machine translation.
Nidec is actively working on improving business efficiency through the collection and implementation of new technologies, and we are always inspired by them.
We hope to continue exchanging information on new technologies with Nidec and work together to further improve our translation services.
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