In the field of translation, background knowledge about the subject matter is essential.
For example, someone who has not studied law cannot accurately translate legal documents. Similarly, someone without technical knowledge about systems cannot properly translate IT documents.
In addition, when translating software manuals, it is necessary to align the operation of the software itself with the content of the manual. Therefore, we perform "testing" or "QA" to verify whether the software's advanced operations can be reproduced on the system and whether the operations match the manual. This type of work requires engineers with extensive technical skills.
At Human Science, we have a specialized system development team in-house and have been working on various development projects for almost 30 years. By closely collaborating with engineers with various technical skills and translation/localization specialists, we can timely and effectively solve many technical challenges.

At our company, which started with Japanese manual creation, we have always had a strong desire to provide the best possible Japanese documents to our customers.
This spirit also lives on in our translation and localization services, where we have dedicated technical reviewers and linguistic reviewers in-house, ensuring thorough quality control by reviewing every sentence in every project.
In addition, we have a systematic quality assurance system as a company, rather than relying on a few experienced translators, allowing us to consistently provide high-quality services for large-scale and specialized projects.

At Human Science, regardless of the size, we assign a dedicated project manager for each project and establish a system where the same person serves as the customer's contact from the beginning to the end of the project.
In a system where the contact changes for each stage of the work, there is a lack of perspective to oversee the entire project and make judgments.
In addition, the project management methods carried out by each project manager are not dependent on individual abilities, but are based on the international standard system for project management, PMBOK, and follow a carefully crafted common procedure (see figure on the right).
By implementing such measures, we proactively avoid common issues such as "the previous contact was good, but the quality of work has decreased since the contact changed."

Translators are an important profession that greatly influences the final quality of translation and localization. In that sense, we believe that an education system for translators is of great importance.
Human Science quantifies the work of translators in each project with over 100 unique criteria and stores all results in a database to manage their level.
Translators are able to check their results in numerical form and also review specific feedback documents that detail correction points, suggestions, and guidance, which helps them improve for their next task.
The current feedback in our database totals 12,529 cases.
This amount is six times the amount of exercises performed in a one-year course at a translation school.
Our translators are already an elite group who have passed through a narrow gate with a pass rate of less than 8% during the trial period, but by further developing them through our feedback system, we are able to achieve even higher levels of quality.