Is Confidentiality Maintained with ChatGPT, Copilot, Gemini, and Claude?

1. What is AI Chat Service?

AI chat services, also known as generative AI or text generation AI, are powered by large language models (LLM). LLMs are trained primarily on vast amounts of text data available on the internet, enabling them to generate natural sentences that resemble human writing. Depending on the instructions provided (referred to as prompts), LLMs can engage in conversations like a human, create emails, blogs, and scenarios, generate ideas, summarize long texts, and perform translations.

2. What are ChatGPT, Microsoft Copilot, Google Gemini, and Claude?

2-1. ChatGPT

ChatGPT is an AI chat service developed by OpenAI. It can be accessed via a web browser at https://chat.openai.com/. Official apps for iPhone, iPad, and Android have been released. The basic features are available for free, while paid plans (Plus, Team, Enterprise) allow access to the latest model, GPT-4, as well as image generation, retrieval of the latest web data, data analysis, and the use of custom ChatGPT "GPTs". For more information about GPTs, please see the article below.

"GPT-4 Turbo, Customizable GPTs for ChatGPT Have Arrived"

2-2. Microsoft Copilot

Microsoft Copilot is an AI chat service provided by Microsoft. It can be accessed through a web browser at https://copilot.microsoft.com/. Official apps for iPhone, iPad, and Android have been released. It is also integrated into Microsoft 365 products such as Windows operating system, Microsoft Edge web browser, Outlook, Word, Excel, PowerPoint, and Teams. Copilot is available for free on Windows and Edge, but a paid plan (Microsoft Copilot for Microsoft 365) is required for Microsoft 365 products.

2-3. Google Gemini

Google Gemini (pronounced as 'Gemini' in Japanese and 'Gemini' in English) is an AI chat service provided by Google. It was previously known as Bard, but the name was changed to Gemini in February 2024. You can access it through a web browser at https://gemini.google.com/. An official app for Android has been released. The paid plan (Gemini Advanced) is expected to be available for use with Gmail and Google Docs as well (as of April 2024, it is not yet supported).

2-4. Claude

Claude is an AI chat service provided by Anthropic. Anthropic is a U.S. AI startup founded by former members of OpenAI. It has received funding from Amazon and Google. You can access it via a web browser at https://claude.ai/. The paid plan, Claude Pro, offers access to the latest AI model, Claude 3 Opus.

3. Regarding the Secondary Use of AI Chat Services

When introducing AI chat services into your business, it is important to confirm how the input data will be handled. Numerous AI chat services, including ChatGPT, are available on the internet, but some services may use the data entered by users for LLM training. Additionally, there may be instances where human operators at the service provider review the chat interactions. If the data is used for LLM training, it could be displayed when another external user utilizes the chat service, leading to potential information leaks. What can be done to ensure that the input data is not used for LLM training? This will explain the secondary use policies of various AI chat services and how to prevent secondary use.

3-1. ChatGPT

The policies differ depending on the plan you use with ChatGPT.

For free and Plus plans

By default, any data input into ChatGPT will be used to improve the model. To prevent this, access https://chat.openai.com/#settings/DataControls in your web browser and turn off the toggle switch for "Improve the model for everyone." This setting is only effective in the browser where it was set. If you use ChatGPT from a different computer, smartphone, or browser, be sure to adjust the settings in that environment as well.

 

For Team and Enterprise plans

The entered data will not be used to improve the model.

For API Plan

The entered data will not be used to improve the model. However, input and output data will be retained for up to 30 days for the purpose of preventing misuse.

(Reference: https://help.openai.com/en/articles/7730893-data-controls-faq and https://openai.com/enterprise-privacy)

3-2. Microsoft Copilot

The policies for Microsoft Copilot vary by plan. Your input data will only be kept confidential and not used for model improvement if you are subscribed to one of the following plans and are logged in with a workplace account.

Company
・Microsoft 365 E3 or E5
・Microsoft 365 F1 or F3
・Microsoft 365 Business Standard, Premium, or Basic
・Microsoft 365 Apps for enterprise or business
・Office 365 E1, E1 Plus, E3, E5, or F3

Students in the Faculty of Education or higher (18 years and older)
・Microsoft 365 A1, A3, or A5
・Office 365 A1, A3, or A5

(Reference: https://learn.microsoft.com/en-us/copilot/manage)

3-3. Google Gemini

The policies vary depending on the services used in Google Gemini.

・For Gemini and Gemini Advanced services
By default, the data you input will be used to improve the model. Additionally, interactions with Gemini may be reviewed by humans. To prevent model improvement and human review, please visit https://myactivity.google.com/product/gemini/ and turn off the settings for "Gemini App Activity."

 

(Reference: https://support.google.com/gemini/answer/13594961#your_data)

・Gemini for Google Workspace service
The entered data will not be used to improve the model.
(Reference: https://support.google.com/a/answer/14130944#zippy=%2Chow-does-gemini-protect-my-data)

・For Gemini API services
In the paid plan, the input data is not used for model improvement. In the free plan, the input data is used for model improvement.
(Reference: https://ai.google.dev/terms)

3-4. Claude

The policies at Claude vary depending on the services used.

・For Claude.ai and Claude Pro
The chat service Claude.ai, available through web browsers, and its paid version Claude Pro may utilize the input data and its output for the improvement of the service and the development of new services. It is not recommended to use it for business purposes, regardless of whether it is free or paid.
(Reference: https://www.anthropic.com/legal/consumer-terms)

・In the case of API
The input data will not be used for model training.
（Reference: https://www.anthropic.com/legal/commercial-terms）

4. Summary

ChatGPT, Microsoft Copilot, Google Gemini, and Claude are AI chat services provided by different companies. These services are powered by large language models and are characterized by their ability to generate natural text that resembles human writing. Depending on the service plans and settings, the input data may be used to improve the AI, which could lead to potential information leaks. Therefore, caution is necessary regarding the handling of input data when implementing these services in business.

Human Science offers automatic translation software utilizing OpenAI, MTrans for Office and MTrans for Trados. Since it connects to the API, you can use OpenAI without worrying about data leaks. Additionally, due to a special contract with OpenAI, there is no data retention period of 30 days. OpenAI can be used not only as a translation engine but also for transcription, rewriting, and proofreading depending on the prompts. MTrans for Office and MTrans for Trados also offer a 14-day free trial. Please feel free to contact us.

Features of MTrans for Office

① Unlimited number of file translations and glossary integration for a fixed fee
② One-click translation from Office products!
③ Secure API connection
・For customers who want further security enhancement, we also offer SSO, IP restrictions, and so on.

④ Japanese language support by a Japanese company
・Response to security check sheets
・Payment by bank transfer available

MTrans for Office is an easy-to-use translation software for Office.

Features of MTrans for Trados

1. ① Simultaneous translation using multiple machine translation engines, such as DeepL and Google.
2. ② Automatic application of specific terminology to machine-translated text. Centrally managed term glossaries, regardless of the machine translation engine
3. ③ String replacement, regular expression replacement, and automatic correction of translation style, notation, and expressions using OpenAI
4. ④ Automatic revision of fuzzy matches in the translation memory
5. ⑤ Preservation of the original formatting and tags during machine translation

 

What is the Trados-dedicated machine translation solution MTrans for Trados?