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Manual Evaluation, Analysis, and Improvement Proposal Service

Manual Evaluation, Analysis, and
Improvement Proposal Service

Experienced consultants will
visualize the issues with the current manuals

"Why are manuals so difficult to understand?" "Even if I want to improve the manual, I don't know where to start..." Do you have any concerns about manuals?
Writers with 10 to 20 years of experience will conduct analysis and evaluation of manuals and actual devices.
We create unique checklists based on the content of the manual and your requests.
*We can also investigate other companies' manuals simultaneously and compare the evaluation results.

 

 

Features of Human Science

1. Writers with 10 to 20 years of experience who are well-versed in the key points of manual production analyze and evaluate

Writers who have been responsible for the creation of manuals for many companies will objectively evaluate the clarity of the manuals, their strengths and weaknesses compared to other companies' manuals, and more.
We will visualize the current issues of the manuals and propose specific improvement points.

 

 

Consultant Introduction

  • Technical Writer and
    Consultant with 20 years of experience
    Hitoshi Yasuoka
  • Technical Writer and
    Consultant with 16 years of experience
    Kaori Horikoshi
  • Japanese-English and Multilingual Translation Coordinator and
    Consultant
    Yuriko Sawada

2. Two-axis evaluation criteria born from a wealth of support achievements

At Human Science, we have been involved in numerous manual creation projects since 1985, and we have a systematic understanding of the key points for creating "easy-to-understand manuals."
① Evaluation from the perspective of whether the manual meets the requirements expected by users.
② Evaluation from the perspective of the production techniques of the manual.
We will evaluate based on these two axes of checkpoints.

 

 

Checklist Sample

Checklist Sample Checklist Sample

Evaluation Results Sample

Evaluation Results Sample Evaluation Results Sample

 

Try our free web-based simple manual evaluation!

 

Support Process

Manual Analysis, Evaluation, and Improvement Proposal

    • ○Contact us via the online form or by phone.
    • ○Grasp current needs
    • ○Confirm worries and requests
    • ○Confirm the scope and perspective of analysis
    • ○Conduct manual analysis
    • ○Submission of analysis report
    • ○Propose improvements based on evaluation and analysis results
    • Submission of rewrite examples and manual samples
    • Manual creation
      seminar  Details
    • In-house Production Support Consulting
 

FAQ

QI have an old version of the manual, but I feel it is lacking. What should I do?
A

First, please allow us to evaluate the old version of the manual. Our writers, with their extensive experience and know-how, will assess the strengths and weaknesses of the old version of the manual and report back to you. At that time, we will also propose specific improvement measures from the perspective of "how can it be made better?" Please feel free to consult with us first.

QI have concerns not only with the Japanese manuals but also with the English manuals. Is it possible to address this?
A

It is possible.

QI feel there are challenges not only with the quality of the manuals but also with their management and operation. Is it possible to propose improvements for the management and operation of the manuals?
A

It is possible. After understanding your company's internal structure and situation, we will assist in unifying internal opinions and establishing operational rules.

QCan you also handle the evaluation and quality improvement of web manuals, HTML-based help, and FAQs, in addition to paper and PDF manuals?
A

It is possible. We offer suggestions for improvements in structure, design, usability, and content, as well as enhancements based on web page access data.

Thorough introduction of case studies on manual creation from other companies!Learn from case studies of other companies
How to proceed with manual creation

Before starting to create a manual, by learning about other companies' manual creation examples, you can understand the "key points of creation" and "common challenges" to gain hints for manual creation.

 

Recommended for

  • I want to proceed with manual creation, but there is too much volume, and I don't know where to start.
  • ・I am unsure if I can accomplish what I want to do in-house
  • ・I want to know how other companies are progressing with manual creation

 

 

[Introducing Companies]

  • TOTSUMEDIA Inc.
  • BANDAI SPIRITS CO., LTD.
  • NTT DATA KANSAI CORPORATION
  • SBI SECURITIES Co.,Ltd.
  • NNTTDATA CUSTOMER SERVICE CORPORATION
  • WingArc1st Inc.
  • Nippon Sheet Glass Co., Ltd.

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For those who want to know more about manual production and instruction manual creation

Tokyo Headquarters: +81 35-321-3111

Reception hours: 9:30 AM to 5:00 PM JST

Contact Us / Request for Materials