Web Manual Creation Service

Optimal Web Manual Creation Service Utilizing the Latest Technology

Because Human Science is not tied to any specific tool, we freely select the latest technologies and propose the best solutions.
In addition to supporting the construction and implementation of CMS/manual creation tools/help sites, we assist in building systems for Web manuals written in Markdown/Asciidoc.

Features of Human Science

1. The goal is not just tool implementation, but also considering operation and adoption
We propose various web formats.

Human Science supports not just tool implementation as the goal, but ensuring manuals take root within the customer's organization and the original objectives are achieved.
Therefore, we have a system that can create web manuals in various formats incorporating the latest technologies, not limited to web manual creation tools.

Efficiently create and manage multiple contents Manual production using headless CMS

Ideal for manual management and operation. Rich designs and functions can be developed according to requirements.

Want to create in an engineer-first environment Manual creation using Markdown

We manage manuals with a Git repository and build a system that can automatically deploy them.

Efficiently convert existing Word files to the web Word to HTML Conversion Tool

"A perfect solution for customers who want to convert a large volume of Word manuals to the web at low cost."

Want to improve CX Help Content Creation

Using Zendesk, we create help content on internal and external support sites. Recommended for customers aiming to improve self-resolution rates and customer experience (CX).

Want to convert existing Word files to Markdown Word → Markdown Conversion

You can efficiently convert Word files to Markdown. Recommended for customers who want to migrate from Word to another platform.

Easily create & share with manual creation tools Cloud-based manual creation tool

We provide full support tailored to your challenges, from selecting the optimal manual creation tools, implementing them, to their effective utilization.

Microsoft Office	・Word ・Excel ・PowerPoint
Adobe Products	・FrameMaker ・InDesign ・Illustrator ・Photoshop ・RoboHelp ・Dreamweaver ・XD ・AfterEffects
Video Manual Tool	・Premiere (Adobe) ・Animate (Adobe) ・Camtasia (TechSmith) ・iTutor (BluePort, Inc.)
CMS	・Contelize (Locki) ・Publish MakerX (CyberTech) ・Author-it (IDA) ・DITAToo (Intuillion)
Wiki Solutions	・Redmine ・Confluence (Atlassian) ・PukiWiki (PukiWiki Developers Team)
OSS Solutions	Text Editors ・ATOM (GitHub) ・Visual Studio Code (Microsoft) ・VIM (OSS)
	Static Site Generators ・Jekyll ・HUGO ・HEXO ・Gatsby
	Version Control Tools ・GitHub (GitHub) ・BitBucket (Atlassian) ・GitLab (Private Company)
	Proofreading Tools ・Redpen ・textlint
	Lightweight Markup Languages ・Markdown ・AsciiDoc ・RestructuredText ・Re:VIEW ・LATEX

2. Support from an impartial standpoint, from deciding whether to introduce tools and selecting them,
to project promotion and writing.

Human Science's web manual creation service differs from companies that provide manual creation tools. Experienced consultants who are well-versed in manual production will understand your organization's situation from a neutral standpoint and propose the optimal tool selection, as well as other methods and formats.
Even if there are no materials, skilled specialist consultants will conduct thorough hearings and proceed with manual creation in collaboration with writers.

Consultant Introduction

Technical Writer and
Consultant with 20 years of experience
Hitoshi Yasuoka
Technical Writer and
Consultant for 16 years
Kaori Horikoshi
Document Solutions Department
Consultant
Yuriko Sawada

Click here for the list of consultants

3. Support for large volume projects and simultaneous handling of multiple projects

We have ample capacity to confidently handle the creation of manuals for large volumes of pages and multiple products.
We build dedicated production teams for each product and work on manual creation simultaneously.
The project manager will handle the consolidation of information, schedule adjustments, and instructions to each production team, so our clients will not be burdened.

Internal Structure

・Project Managers 10
・Technical Writers 30
・4 DTP Editing Directors
・DTP Operators 10

Organizational Chart for Simultaneous Creation of Manuals for Multiple Products

We build a production team for each product and create manuals simultaneously.
The project manager will handle the consolidation of information, schedule adjustments, and instructions to each production team, so our clients will not be burdened.

Support Achievements

Since 1985, Human Science has proposed manuals, technical documents, help, and FAQs optimized for our clients' environments, mainly in the manufacturing and IT industries. We can produce manuals for a wide range of purposes, from consumer-oriented to engineer-oriented.

Business History

List of Case Studies

FAQ

QWe have not yet decided whether a web manual or a video manual is better. Can you still provide a proposal in such cases?: A
Yes, it is possible. You can consult with us even before the format is decided. We analyze the users and the usage environment and propose the most suitable medium such as web, video, or paper.

QWe want to create a manual for content that has not been documented yet at this timing. Can you handle this?: A
Yes, it is possible. Even if there are no materials, a writer will conduct interviews to understand the business operations and handle everything from drafting the manuscript.

QAfter creating the web manual, we would like to convert it into an AI chatbot. Is that possible?: A
Yes, we can accommodate that. We provide support from system implementation to content creation. We also handle data structuring and manual organization to improve the accuracy of AI responses.

QAfter converting to a web manual, can we operate it in-house?: A
Yes, it is possible. We provide full support to enable in-house operation, from selecting and implementing update tools to establishing rules and conducting training and seminars.

QWe will entrust you with confidential company information and know-how; is the security assured?: A
In addition to confidentiality agreements between companies at the time of work requests, we handle all provided materials and data with strict care. Work personnel are required to submit confidentiality pledges and strictly adhere to rules regarding information handling, so please rest assured. Depending on the type of information, it is also possible to work in a project-dedicated room (a workspace accessible only to the assigned personnel).

Frequently Asked Questions

Looking Ahead to the Use of Generative AI

Knowledge Management
Solutions