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Web Seminar on May 28, 2024 (Tuesday)
Manual Pro Talks! Case Study Seminar on Utilizing AI for Knowledge Sharing and Productivity Improvement
~ 2nd Edition: Efforts for Knowledge Sharing Using AI~
will be held.
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2024 is said to be the year when the results of utilizing generative AI will be questioned.
The introduction of generative AI is expected to maximize productivity by effectively utilizing the internal knowledge and assets accumulated so far, creating an environment where people can work more efficiently.
Human Science, which has supported corporate knowledge management so far, has been considering solutions to the problem of "knowledge being documented but not utilized," which is often encountered in knowledge sharing initiatives. Currently, we believe that by utilizing generative AI, we can solve this problem even more effectively and efficiently.
That said, there are various concerns regarding the use of generative AI in business. For example, "AI producing false information (hallucination)" and "not knowing the basis of the output information" are among them. These are critical concerns when incorporating it into knowledge management.
Therefore, Human Science has focused on a technology called Retrieval Augmented Generation (RAG). RAG is a system that searches for information from external knowledge bases such as internal regulations and company manuals, and generates responses using a large language model (see the figure below). It is said to be able to suppress hallucinations because it can access the latest and most reliable external information.
By using RAG, you can search for information in company regulations and internal manuals through communication tools like Slack. In other words, you can obtain the information you need from reliable sources via a familiar interface. RAG is an ideal method for advancing knowledge management effectively and efficiently.
In this second seminar, we will introduce our efforts in knowledge sharing using RAG. From the perspective of a manual professional skilled in organizing knowledge,
・Knowledge management using generative AI chatbots with RAG
・The quality of documents that promote knowledge management
We will present these topics along with demonstrations.
If you are considering the introduction of generative AI within your company or are looking for ways to utilize it, please join us enthusiastically.
Additionally, after the seminar, we will be available to discuss any concerns you may have.
If you wish, please select "Desired" in the "Individual Consultation" section of the application form.
(First three groups)
*Please note that participation from other companies in the same industry and individuals is not allowed.
Eligible Persons
・Those responsible for promoting the use of generative AI within the company
- Those who are considering the introduction of generative AI but feel unsure about how to proceed
- Those considering the use of generative AI in their business
*Please note that participation from other companies in the same industry and individuals is not allowed.
Participation Benefits
Participants in the seminar will receive the following benefits:
① Provision of seminar presentation materials (free)
② Online individual consultation regarding the introduction and utilization of generative AI (free)
*If you wish, please respond to the survey after the seminar.
*We will provide further information at a later date.
Program
Lecture: 60 minutes
- – Introduction
- – Market Overview on the Use of RAG
- – Case Study of Human Science Initiatives: RAG Chatbot
- – About the Quality of Documents for Generative AI
Individual Consultation (First 3 Groups)
*The program is subject to change without notice.
Event Guidelines
- Date and Time
-
- May 28, 2024 (Tuesday) 3:00 PM - 4:00 PM
- *Individual Consultation (for those who wish to participate): 16:00~
- Cost
- Free
- How to Participate
-
- This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered. - For information about the playback environment for Zoom, please check here.
- This seminar is a web seminar using Zoom.
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: May 27, 2024 (Monday)
- *Please note that participation from other companies in the same industry and individuals is not allowed.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Instructor
Human Science Co., Ltd.
Hitoshi Yasuoka
- Engaged in the creation of various types of manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・In charge of Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others. - ・Since 2013, I have served as a lecturer and coordinator for panel discussions at the TC Symposium, Nikkan Kogyo Shimbun, and Japan Tech Center every year until now.
- ・2018 TC Symposium*1 "Required Personnel and Development Methods for In-House Manuals"
- ・2018 TC Symposium "Startup of In-House Manuals"
- ・2018 Nikkan Kogyo Shimbun "How to Create and Review Basic Work Manuals in Manufacturing Sites"
- ・2018 Japan Tech Center "Creating Easy-to-Understand Technical Documents and Writing Techniques"
- *Hosted by the General Incorporated Foundation Technical Communicators Association
- ・2019 "Methods to Change Person-Dependent Work - Factors That Cannot Be Solved by Tools or Systems and Their Solutions!"
- ・2023 "Coexistence of TC and AI - Creating New Value through Mutual Complementation"
Manual Creation Support Achievements
Mitsubishi Electric Corporation
and many others
Related Services
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: May 27, 2024 (Monday)
- *Please note that participation from other companies in the same industry and individuals is not allowed.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Scheduled Seminars
Details will be posted later. If you would like to receive a seminar notification email, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in charge: Document Solutions Department, Consulting Group, Yoshimoto
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