
Web seminar co-hosted with Helpfeel Inc. on April 17, 2024 (Wednesday)
2024 Latest Version - Easy-to-Search Manual Utilizing AI Generation
will be held.
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"We created a product manual, but it is not being used at all"
"The searchability of the digitized manual is poor"
"Even though there is an internal manual, inquiries from employees have not decreased"
In this way, we often hear the voices of companies that are struggling with the issue of manuals being created but not utilized.
In fact, these challenges can be addressed with the power of AI. As generative AI emerges and its deployment in business and services progresses, how to utilize AI to "create" manuals and "utilize" them becomes a significant point.
This seminar is jointly hosted by Helpfeel, a company that provides a search SaaS for supporting the use of FAQs and manuals with AI, and Human Science, which assists in the creation and improvement of manuals centered around technical communication and IT. We will discuss how the emergence of generative AI will change manual creation in the future, and explain how to utilize manuals in the AI era to resolve the issue of "being created but not used." Additionally, we will also cover "Voice of Customer (VOC)" which analyzes customer feedback.
Overview
2024 Latest Version - Easy-to-Search Manual Utilizing AI Generation
Date and Time: April 17, 2024 (Wed) 13:00 - 14:00
Method of holding: Online
We will send the viewing URL to the email address you provided.
Participation Fee: Free
Recommended for people like this
For those considering the digital transformation of product manuals and internal manuals
・Those who are experiencing challenges with current manual creation and utilization
・Those who want to know how to create/use manuals using AI
* Participation from competing companies may be declined.
Participation Benefits
Participants in the seminar will receive the following benefits:
① Provision of seminar presentation materials (free)
② Online individual consultation regarding the creation and improvement of manuals and FAQ content (free)
③ "Manual Quick Diagnosis" service (free)
*If you wish, please respond to the survey after the seminar.
*We will provide further information at a later date.
Application Method
If you wish to participate, please apply from the web page below.
Manual Creation Support Achievements
Mitsubishi Electric Corporation
and many others
Related Services
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in charge: Document Solutions Department, Consulting Group, Kimura