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Web Seminar on November 7, 2023 (Tuesday)
Achieved through Tools × Manual Improvement!
～Steps from Standardization to Establishment that Managers Should Know～
will be held.
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Recently, with the spread of telework and other flexible working styles, various ways of working have become possible. According to a survey conducted by the Ministry of Internal Affairs and Communications, about 80% of companies that introduced telework to improve labor productivity reported that "productivity has increased." On the other hand, there are also companies that reported "productivity has decreased." The factors considered to contribute to this include "the culture of oral tradition" and "the personalization of tasks."
More and more companies are working to develop SOPs and manuals to smoothly share knowledge and break away from oral traditions and personalization, but it seems that it is not an easy task. We often hear the following voices from companies that have already started their efforts.
Despite having created the manual, it is not being utilized at all on-site.
・In the first place, there is not enough time, and the creation and updating of manuals are not progressing.
- Although manuals have been created, they are not being established, and the quality of work cannot be maintained consistently.
- A knowledge sharing tool was introduced, but it has been left unattended without being established on-site.
To solve these challenges, it is necessary to introduce tools that support ease of search for readers and ease of writing for authors, as well as to improve the clarity of manuals. In this seminar, we will introduce key points for establishing manuals in the field through the improvement of manual creation and management tools and the content of the manuals, along with successful case studies where manuals have been effectively established in the field through these efforts.
Managers who feel that the personalization of operations is a risk, as well as business improvement personnel whose mission is to promote the organization and sharing of knowledge and manuals, are encouraged to participate.
Additionally, after the seminar, we will be available to discuss any concerns you may have.
If you wish, please select "Desired" in the "Individual Consultation" section of the application form.
(First three groups)
Eligible Persons
・Those who perceive the risk of business becoming dependent on individuals and are considering solutions
・Those who feel the need to standardize operations and stabilize and improve quality
・Those who are considering the introduction of knowledge and manual sharing tools (systems)
・Those who are considering the development of manuals in video format
Participation from competing companies and individuals may be declined.
Participation Benefits
Participants in the seminar will receive the following benefits:
① Online individual consultation regarding business manual development (free)
② Online individual consultation regarding internal information sharing tools (free)
③ Trial of the AI manual creation tool "Toaster Team" - normally 14 days, now 30 days (free)
④ "Business Manual Simple Diagnosis" service (free)
*If you wish, please respond to the survey after the seminar.
*We will provide further information at a later date.
Program
Lecture: 85 minutes
- – Introduction
- – Challenges Surrounding Manuals in the Field
- – Visualization of manual issues (document analysis, surveys, interviews)
- – Document Analysis Workshop
- – Case Studies
- – Introduction to Human Science Methods/Services
- – Introduction to the AI Manual Creation Tool "Toaster Team"
Individual Consultation (First 3 Groups)
*The program is subject to change without notice.
Event Guidelines
- Date and Time
-
- November 7, 2023 (Tuesday) 3:00 PM - 4:30 PM
(Reception: 2:30 PM - ) - *Individual Consultation (for those who wish to participate): 4:30 PM -
- November 7, 2023 (Tuesday) 3:00 PM - 4:30 PM
- Cost
- Free
- How to Participate
-
- This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered. - For information about the playback environment for Zoom, please check here.
- This seminar is a web seminar using Zoom.
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
- Engaged in the creation of various types of manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・In charge of Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others. - ・Since 2013, I have served as a lecturer and coordinator for panel discussions at the TC Symposium, Nikkan Kogyo Shimbun, and Japan Tech Center every year until now.
- ・2018 TC Symposium*1 "Required Personnel and Development Methods for In-House Manuals"
- ・2018 TC Symposium "Startup of In-House Manuals"
- ・2018 Nikkan Kogyo Shimbun "How to Create and Review Basic Work Manuals in Manufacturing Sites"
- ・2018 Japan Tech Center "Creating Easy-to-Understand Technical Documents and Writing Techniques"
- *Hosted by the General Incorporated Foundation Technical Communicators Association
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Application Deadline: November 6, 2023 (Monday)
Instructor
Human Science Co., Ltd.
Hitoshi Yasuoka
noco Corporation
Business Development Department Manager Haruki Inooka
After graduating from university, joined Nippon Shuppan Hanbai Co., Ltd. Engaged in consulting sales, proposing operational improvements such as sales floor management and planning for book procurement distribution to bookstores nationwide.
In 2022, joined noco Co., Ltd.
As a manager in the Business Development Department, oversees inside sales, field sales, and business development for the AI manual creation tool "Toaster Team".
Manual Creation Support Achievements
Mitsubishi Electric Corporation
and many others
Related Services
Application
Application Deadline: November 6, 2023 (Monday)
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in charge: Document Solutions Department Consulting Group Yoshimoto
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