Web Seminar on February 28, 2023 (Tuesday)
Achieve with the latest tools! Creating a system for manual operation towards organizational improvement.
Will be held.
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In recent years, there has been an increase in companies working on manualization of their operations for the purpose of improving business efficiency, transferring technical knowledge, and educating employees.
In your company as well, you may have asked the most knowledgeable person in a particular task to create a manual, or instructed new employees to create a manual as part of their training.
However, on the other hand, it is also a fact that there are many voices saying "the manual that was carefully created is not being utilized" for the following reasons.
- Manuals are scattered on the server and it is difficult to find the information you are looking for.
・Many manuals are sleeping without even being known
- No longer in use due to outdated information not being updated
Not only the practical staff, but also the management will be troubled by falling into this state.
When oral tradition becomes the norm, it becomes difficult for the management to promote systematic business improvement because the actual situation of the business becomes unclear.
To maintain the state of utilizing manuals and continue with sustainable business improvement, it is important to keep in mind the following two points.
- Create a common understanding that "there is a manual here" by looking here
- Creating a mechanism to maintain reliability for the content of the manual
In this seminar, we will share effective approaches for the two points mentioned above based on the experience of Human Science, which has been involved in improving manuals for numerous companies.
In addition, we would like to introduce Konica Minolta's COCOMITE as a tool to achieve these points.
Not only does it have manual creation capabilities, but it is also a strong tool for operations, as it allows for systematic implementation and maintenance of mechanisms for utilizing manuals through the setting of folder hierarchy, access rights, and approval flows. We will also share examples of how to use manuals beyond just creating them.
For those who are committed to standardizing and manualizing business processes, and for those who are facing challenges in utilizing manuals within their own departments, please join us enthusiastically.
In addition, we will be happy to assist you with any concerns after the seminar.
Please select "Desired" in the "Individual Consultation" section of the application form if you wish.
(First 3 groups)
※Participation by other companies and individuals may be declined.
Target Audience
・For those who are working on standardizing and creating manuals, but feel that it is not going well.
・For those who want to learn how to utilize the manuals and knowledge that are sleeping within the company as a whole.
・For those who want to utilize the manuals and knowledge within the company, but are struggling to find the necessary information and are using a lot of resources.
・For those who are having trouble with their created manuals not being utilized.
※Participation by other companies and individuals may be declined.
Participation Benefits
Participants of the seminar will receive the following benefits:
① Provision of seminar lecture materials (free of charge)
② Online individual consultation on the use of manuals and knowledge (free of charge)
③ "Manual Simple Diagnosis" service (free of charge)
④ Implementation of onboarding study session (usually charged) during COCOMITE trial (free of charge)
※If you wish, please respond to the post-seminar survey.
※Both will be notified at a later date.
Program
Lecture: 90 minutes
- - Introduction
- - Challenges surrounding business improvement through manuals
- - How to promote the use of manuals (document analysis, surveys, interviews)
- - Document Analysis Workshop
- - Case Studies
- - Introduction to COCOMITE's Online Manual Creation and Operation Service
- - Introduction to Human Science's Methods/Services
Individual Consultation (First-come, First-served for 3 Groups)
※Programs are subject to change without notice.
Event Details
- Date and Time
-
- February 28, 2023 (Tuesday) 15:00-16:30
(Reception: 14:30-) - ※Individual Consultation (for those who wish): 4:30 PM〜
- February 28, 2023 (Tuesday) 15:00-16:30
- Cost
- Free
- How to Participate
-
- This seminar is a Web seminar using zoom.
The participation method will be notified by email to those who have applied. - For information on the playback environment for zoom, please check here.
- This seminar is a Web seminar using zoom.
Apply Now
- Please apply for participation in this seminar from the following.
- A response will be sent from the person in charge.
Application Deadline: February 21, 2023 (Tuesday)
- ※Participation by other companies and individuals may be declined.
- ※The method for viewing the web seminar and the access URL will be notified to the participants by email a few days before the event.
- ※Individual consultations will be conducted in a web conference format.
Instructor
Human Science Co., Ltd.
Yoshiyuki Yasuoka
- - Engaged in the creation projects of various instruction manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・Clients include Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others - ・TC Symposium*1, Nihon Kogyo Shimbunsha and Nihon Techno Center have been serving as coordinators for lecturers and panel discussions every year from 2013 to the present.
- ・2018 TC Symposium*1 "Skills and Development Methods Required for In-house Manuals"
- ・2018 TC Symposium "Startup of In-house Manuals"
- ・How to Create and Review Basic Work Manuals in Manufacturing Sites, published by Nikkan Kogyo Shimbunsha in 2018
- ・Creating Easy-to-Understand Technical Documents and Writing Techniques Workshop at Japan Techno Center in 2018
- *Organized by the Technical Communicators Association, a general incorporated foundation
Konica Minolta Japan Co., Ltd.
Takamatsu Moeka
Joined Konica Minolta as a new graduate, and then worked as an inside sales at a domestic sales company.
Responsible for inside sales linked with digital marketing, maintaining a conversion rate of over 30%.
Also involved in the launch preparation of a new subscription SaaS service (COCOMITE) during these activities.
Involved in sales development such as remote non-face-to-face sales process and setting up sales structure.
Transferred to current position in 2020 by nomination, responsible for overall management of COCOMITE's inside sales and online sales promotion, digital marketing, and customer success promotion.
Manual Creation Support Results
Mitsubishi Electric Corporation
Many others
Related Services
Apply Now
- Please apply for participation in this seminar from the following.
- A response will be sent from the person in charge.
Application Deadline: February 21, 2023 (Tuesday)
- ※Participation by other companies and individuals may be declined.
- ※The method for viewing the web seminar and the access URL will be notified to the participants by email a few days before the event.
- ※Individual consultations will be conducted in a web conference format.
Upcoming Seminars
Details will be posted at a later date. If you would like to receive seminar information emails, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp.
Please contact us at the following number for inquiries by phone.
TEL：03-5321-3111
Contact: Document Solutions Department, Consulting Group, Sawada
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+81 35-321-3111[Tokyo]
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