[Web Seminar] A Must-See for DX Promotion Personnel! What Manuals Are Necessary for Business Transformation? How to Create and Review Business Manuals Accompanying System Implementation (9/29)

This seminar has closed for applications.

Web Seminar on September 29, 2020 (Tuesday)

A must-see for DX promotion personnel! What manuals are necessary for business transformation?
How to create and review business manuals associated with system implementation (9/29)

will be held.

*This seminar has the same content as the seminar held on August 26, 2020 (Wednesday).

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Digital transformation (DX) utilizing data and digital technology is gaining attention to respond to the rapid changes in the business environment.

The way we work and the nature of services have changed dramatically due to the new coronavirus, prompting some advanced companies to further promote system investments aimed at growth and transformation.

Against this backdrop, we have seen an increase in inquiries from our clients regarding the inventory of operations and the improvement/maintenance of manuals due to the renewal of internal systems.

Revamping the internal system means transforming the way we work and our mindset. To drive this transformation, it is necessary to define the system's intent, how it should be used, and how we want to advance our business in documents such as manuals, and share this with employees as the company's intentions and objectives.

However, it seems that many companies face challenges like the following.

Due to the different systems used for various operations, it is difficult to define the overall flow and relationships of the operations as a manual.
The current manuals are not systematically organized, resulting in information being scattered across operation procedures and business descriptions, making it unclear how to consolidate everything.
Due to the wide scope of work and the presence of multiple players, it is unclear from which perspective and to what level of detail the manuals should be developed.
Each system has a dedicated developer creating the manual, so the content is limited to each manual and not summarized from a business perspective.

There is not just one form of a manual. The ideal form varies depending on the industry, the challenges faced by each company, their structure, the way they work, and their objectives. Simply adopting another company's method does not guarantee success.

The phase of designing the purpose of our manual maintenance and its ideal state is important.

In this seminar, we will introduce methods for current situation analysis in the manual design phase, know-how for manual design tailored to each company, and examples of initiatives from other companies that are actually working on the development of business system manuals.

We will also hold workshops on analytical methods, so the content will be practical and can be implemented immediately in your company.

This is content that we hope will be useful for those in charge who are working on the development of manuals related to the introduction and renewal of internal systems.

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Human Science provides consulting to design manual standards tailored to your company, based on our track record of over 2,000 manual creation projects, and we work on improving operations from in-house manual support.

This seminar is a popular event that has been attended by over 100 participants annually (based on 2019 results).

After the seminar, we will offer individual consultations as needed.

Please check the "Request for Individual Consultation" box on the application form.

Feel free to join us!

Participation Benefits

Those who participated in the seminar will receive,

① Manual Quick Diagnosis Service (Free)
② Manual Standardization Trial Pack (Special Price)
We will guide you.

The manual standardization trial pack includes the following services:
・Manual Evaluation and Analysis Service Trial
・Manual Creation Management System "COCOMITE" Trial

Program

Lecture: 80 minutes

– Overview of the Market Surrounding Manuals
– Perspectives that DX Promotion Personnel Should Acquire
– Visualization of Issues (Document Analysis, Surveys, Interviews)
– Document Analysis Workshop
– Case Studies (Major Consulting Company)
– Introduction to Human Science Methods/Services
– Summary of Today's Points

Q&A: 15 minutes

Individual Consultation (First 2 Groups)

Eligible Persons

・Those who are engaged in manual development as part of their DX promotion activities
・Those considering the introduction of knowledge sharing tools (systems) and planning their company's business improvement projects

Participation from competing companies and individuals may be declined.

Seminar Highlights

・Case Studies: We will introduce the challenges and solutions of the cases we have actually collaborated on (such as major consulting firms).

- Workshop: We will conduct a practical business organization workshop that you can take back and implement in your company.

Event Details

Date and Time

September 29, 2020 (Tuesday) 14:30 - 16:05
*Individual Consultation (for those who wish to participate): 16:05~

Cost: Free

How to Participate

This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered.
For information about the playback environment for Zoom, please check here.

Application

Please apply for participation in this seminar using the form below.
We will get back to you from our representative.

Applications have been closed

Application Deadline: September 18, 2020 (Friday)

Participation from competing companies and individuals may be declined.
We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
Individual consultations will be conducted in a web conference format.

Instructor

Yoshiyuki Yasuoka

Engaged in the creation of various types of manuals (operation manuals), business manuals, product utilization guides, and educational materials.
・In charge of Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others.
・Since 2013, I have served as a lecturer and coordinator for panel discussions at the TC Symposium, Nikkan Kogyo Shimbun, and Japan Tech Center every year until now.
・2018 TC Symposium*1 "Required Personnel and Development Methods for In-House Manuals"
・2018 TC Symposium "Startup of In-House Manuals"
・2018 Nikkan Kogyo Shimbun "How to Create and Review Basic Work Manuals in Manufacturing Sites"
・2018 Japan Tech Center "Creating Easy-to-Understand Technical Documents and Writing Techniques"
　*Hosted by the General Incorporated Foundation Technical Communicators Association