Web Seminar on March 27, 2020 (Friday)
Why aren't business manuals used?
~Visualizing business challenges that cannot be solved by systems alone~
Will be held.
※This seminar was originally planned to be held at the venue, but due to measures against the coronavirus, it has been changed to a web seminar (March 4, 2020).
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As work style reform is being promoted, many companies are taking steps towards improving their business operations. As part of this, there has been an increase in companies focusing on reviewing and maintaining their business manuals.
For example...
- ・We want to create a business manual by the end of this term due to the review of business operations caused by the renewal of the ERP system.
- ・Since the way of working differs for each location, we want to standardize the way of working by establishing manuals.
- ・As our business expands, we have decided to significantly increase our hiring. In order to efficiently educate our new employees and standardize our business quality, we would like to create a business manual.
There are many manual creation tools and systems available in the world, but can these issues be solved solely by tools and systems? This is a question that many people may have.
In fact, many companies continue to struggle with the same issues as before system implementation, such as not using manuals and uploading them in a disorderly manner.
Manuals, in the first place, tend to be subjective in judging their quality, making it difficult to objectively measure the effectiveness of improvements. If you blindly start improving or make mistakes in the process, there are many cases where your efforts will be wasted.
To accurately measure the effectiveness of improvements and achieve results that lead to business improvement,
- ①Organize current issues and needs related to the manual first.
- ②Clarify the priority of the task and establish a common understanding with stakeholders about the purpose and effectiveness of improvement.
Required.
Our company believes that by sharing the current issues, prioritized issues, and the perspective of what would be the ideal state after improvement among stakeholders, we can finally start the improvement of the manual.
In this seminar, we will focus on the "interview" with stakeholders as one of the methods for visualizing current issues that are conducted as a preface to reviewing and maintaining business manuals. Through the interview, we will share the know-how on how to make issues and needs related to manuals visible.
Based on actual project examples, we will also discuss interview content, subsequent improvement measures, and effectiveness measurement. We hope that those of you who are working on manual improvement will find this information useful.
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Human Science Co., Ltd. offers consulting services based on a track record of creating over 2,000 manuals, working towards in-house support for manual creation and business improvement, and designing manual standards that are suitable for our company.
This seminar is a popular event that has been attended by over 100 people per year (2019 results).
After the seminar, we will be happy to provide individual consultations as needed.
Please check the "Individual Consultation Request" box on the application form.
Feel free to join us!
Program
Lecture: 80 minutes
- - Market Overview Surrounding Manuals
- - Why aren't business manuals used?
- - Perspectives necessary for improving business manuals
- - Visualization of Issues (Document Analysis, Surveys, Interviews)
- - Case Study (Major Automobile Manufacturer)
- - Introduction of Human Science's Methods/Services
- - Review of Today's Key Points
Q&A: 15 minutes
Individual Consultation (First-come, First-served for 2 Groups)
Target Audience
- ・For those who are considering manual maintenance as part of their business improvement activities
- ・Planning a business improvement project, such as introducing a knowledge sharing tool (system), for those who are considering it
- ※Participation by other companies and individuals may be declined.
Seminar Points
Case Study: We will introduce the challenges and solutions of actual cases that our company has actually cooperated with. (Such as major automobile manufacturers)
Event Details
- Date and Time
-
- March 27, 2020 (Friday) 14:30-16:05
- ※Individual Consultation (for those who wish): 16:05～
- Location
- Human Science Co., Ltd. Conference Room
13th Floor, Odakyu Daiichi Seimei Building, 7-1 Nishi-Shinjuku 2-chome, Shinjuku-ku, Tokyo >>Access
- Cost
- Free
Apply Now
- Please apply for participation in this seminar from the following.
- A response will be sent from the person in charge.
Application Deadline: March 23, 2020 (Monday)
- ※Participation by other companies and individuals may be declined.
- ※The method for viewing the web seminar and the access URL will be notified to the participants by email a few days before the event.
- ※Individual consultations will be conducted in a web conference format.
※This seminar was originally planned to be held at the venue, but due to measures against the coronavirus, it has been changed to a web seminar (March 4, 2020).
Instructor
Yoshiyuki Yasuoka
- ・Technical Writer and Consultant with 20 years of experience
- - Engaged in projects to create operation manuals, business manuals, various instruction manuals, product utilization guides, and educational materials for corporate internal systems.
- ・Continuously responsible as a manual production consultant and seminar instructor for Yokogawa Electric Corporation, Mitsubishi Electric Corporation, DAIICHI SANKYO BUSINESS ASSOCIE CO., LTD., Mitsui Sumitomo Insurance Company, Limited, and DAIICHI SANKYO BUSINESS ASSOCIE CO., LTD.
- ・2013 TC Symposium*1 "Scenario Writing for Video Manuals from Scratch"
- At the TC Symposium, I have been a speaker and panel discussion coordinator every year from 2013 to 2018.
- ・2015 Nikkan Kogyo Shimbun "Points for Creating Video Manuals in Manufacturing Sites"
- The Nikkan Kogyo Shimbun-sponsored seminar has been held several times a year since 2015 to 2018, serving as an instructor for manual creation and video creation for the manufacturing industry.
- ・2015 Japan Techno Center "Effective Video Manual Creation", and others
- Japan Techno Center has been hosting seminars since 2015, and has been serving as an instructor for manual creation and video creation for the manufacturing industry every year until 2018.
- ・Presented at CEATEC JAPAN 2016: "Winning in the Global Competition! Seminar on Document Management and Operations in the IoT Era"
- *Organized by the Technical Communicators Association, a general incorporated foundation
Manual Creation Support Results
Mitsubishi Electric Corporation
Many others
Related Services
Apply Now
- Please apply for participation in this seminar from the following.
- A response will be sent from the person in charge.
Application Deadline: March 23, 2020 (Monday)
- ※Participation by other companies and individuals may be declined.
- ※The method for viewing the web seminar and the access URL will be notified to the participants by email a few days before the event.
- ※Individual consultations will be conducted in a web conference format.
※This seminar was originally planned to be held at the venue, but due to measures against the coronavirus, it has been changed to a web seminar (March 4, 2020).
Upcoming Seminars
Details will be posted at a later date. If you would like to receive seminar information emails, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp.
Please contact us at the following number for inquiries by phone.
TEL：03-5321-3111
Contact: Business Development Department Saga
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+81 35-321-3111[Tokyo]
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