[Seminar] In-house? Or BPO? Manual creation method that suits your company (free, held in Shinjuku on 3/9)

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March 9, 2018 (Friday) In-house Manual Seminar at Human Science Co., Ltd. (Shinjuku-ku, Tokyo)

In-house? Or BPO? What is the manual creation method that suits your company?

~Improving Business Processes for Creating Foolproof Manuals~

Will be held.

If any of the following items apply to you, please join us!

・Before outsourcing, I want to know what to do first and what to consider.

・I want to know cases where in-house is better and cases where outsourcing is better.

・I want to convey the necessity of BPO within the company.

・I want to know about other companies' success and failure examples.

Overview

Many companies that create product manuals and business manuals internally are faced with the challenge of how to efficiently create useful manuals while also performing their regular tasks.

- Creating operation manuals for streamlining operations and passing on skills, but there is not enough time.

- No knowledge of manual creation

- My subordinates do not understand the importance of creating manuals. No one helps me.

In such situations, business personnel often feel limited by internal efforts and consider seeking external support to make improvements. However, when they actually start considering it, they face various challenges...

・Should we improve internally or do we need external support?
　We can't even make that judgement.

- Can we outsource to someone who doesn't have knowledge about our products?

・What should I prepare and how before outsourcing?

・I want to consider BPO, but I don't know how to get internal consensus.

・Already outsourcing, but not sure if it's effective.

Human Science Co., Ltd. has been providing consulting services for effective BPO implementation, based on our track record of more than 1,947 manual creations. We also support in-house manual creation and work on business improvement.

Introducing the points to determine the manual creation method (in-house or BPO) that is suitable for our company.

Content that can be immediately applied to actual work!

After the seminar, we will be happy to provide individual consultations as needed.

Please check the "Individual Consultation Request" box on the application form.

This seminar is a popular event that has been attended by over 100 people per year. *2017 results

Feel free to join us!

Event Details

Date and Time

March 9, 2018 (Friday) 13:30-14:30
※Individual Consultation (for those who wish): 2:30 PM~
※Reception starts at 1:15 PM

Location: Human Science Co., Ltd. Conference Room
13th Floor, Odakyu Daiichi Seimei Building, 7-1 Nishi-Shinjuku 2-chome, Shinjuku-ku, Tokyo >>Access

Cost: Free

Capacity

14 people
※We only accept up to 2 participants from the same company.
※If the minimum number of participants is not reached, the event may be cancelled.
※If the event is cancelled, we will contact you about 1 week in advance.

Apply Now

This seminar has ended.
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Program

Case Study: 60 minutes

- Manual creation takes more time than expected ~ The reality of companies ~
- In-house or BPO?
- Why doesn't outsourcing of manuals work well?
- 3 Things You Should Decide in Advance
- Success Stories and Failure Stories
- The Benefits of a Pilot Project Before Implementing BPO -
- Review of Today's Key Points

Q&A: 15 minutes

Individual Consultation: 15 minutes (limited to first 2 people)

Target Audience

・Person in charge of creating corporate manuals
・As part of their business improvement activities in development, design, and technical departments, those who are working on document organization
・For those considering BPO for manual creation

※Participation by other companies and individuals may be declined.
※We only accept up to 2 participants from the same company.

Seminar Points

What are the key points to determine the manual creation method that suits our company?

We will introduce the challenges and solutions of actual cases that we have worked on in our company.

How to Proceed with the Pilot Project

Introducing the know-how for conducting a pilot project to verify the validity of BPO procedures and request content.

Instructor

Yoshiyuki Yasuoka

・Technical Writing Experience: 17 years
- Engaged in projects to create operation manuals, business manuals, various instruction manuals, product utilization guides, and educational materials for corporate internal systems.
・Active as a consultant for manual evaluation and manual creation for major manufacturers
・Since 2008, I have been responsible for teaching dedicated instructors to the development department of a major FA equipment manufacturer's product manual.
- "Tips for creating easy-to-understand instruction manuals and reducing production costs" and "Techniques for creating manuals that are useful for multilingual deployment" are some of the themes that I have lectured on at seminars.
・Conduct regular seminars as a lecturer at Nikkan Kogyo Shimbun Co., Ltd. and Japan Techno Center Co., Ltd.
・Presented "Introduction to Video Manuals" at the 2013 TC Symposium Special Session
・Presented "Creating Video Manuals - Practical Edition" at the 2014 TC Symposium Special Session
・2015 TC Symposium Case Study Presentation on "Solving Challenges with In-house Manuals"
・2016 TC Symposium Case Study Presentation "Standardization of In-house Manuals: Business Improvement for the IoT Era"
・In 2016, served as coordinator for the panel discussion "How to Train Industrial Equipment Manual Creators - Developing In-house Manual Talent and Skills" at the TC Symposium.
・Presented at CEATEC JAPAN 2016: "Winning in the Global Competition! Seminar on Document Management and Operations in the IoT Era"
Tetsuya Nakajima

・Document Solutions Department Consultant

・Engaged in quality improvement work for domestic and overseas factories as a member of the quality management department of an electronic component manufacturer for 8 years at my previous job. Involved in developing preventive measures for defects and improving technical documents such as work standards to prevent recurrence.

・After joining Human Science Co., Ltd., I will utilize my knowledge of quality management in the manufacturing industry to handle business improvement consulting triggered by documents.

Apply Now

To participate in this seminar, please apply from here.
A response will be sent from the person in charge.

Application Deadline: March 5, 2018 (Monday)

※We only accept up to 2 participants from the same company.
※If the minimum number of participants is not reached, the event may be cancelled. In case of cancellation, we will contact you.

Contact Us

If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp.

Please contact us at the following number for inquiries by phone.

TEL：03-5321-3111

Contact: Business Development Department Saga

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