[Seminar] In-house? Or BPO? Manual creation methods that suit your company (Free, March 9, Shinjuku)

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March 9, 2018 (Friday) In-house Manual Production Seminar at Human Science Co., Ltd. (Shinjuku, Tokyo)

In-house? Or BPO? What is the manual creation method that suits your company?

~Business Improvement for Creating Manuals Without Fail~

will be held.

If any of the following items apply to you, please join us!

Before outsourcing, I want to know what to do and what to consider.

I want to know the cases where in-house production is better and the cases where outsourcing is better.

・I want to convey the necessity of BPO within the company.

・I want to know about other companies' success and failure examples.

Overview

Many companies that create product manuals and operational manuals in-house face the challenge of how to efficiently produce useful manuals while managing their core business activities.

- Creating operational manuals for efficiency and skill transfer, but there is not enough time

・No know-how in manual creation

・My subordinates do not understand the importance of manual creation. No one is willing to help.

In such situations, business personnel often feel limited by internal efforts and consider seeking external support to implement some improvements. However, when they actually begin to explore this option, various challenges arise...

・Should improvements be made internally only, or is external support necessary?
I cannot even make that judgment.

・Is it possible to outsource to external parties who have no product knowledge?

- What should be prepared and how before outsourcing.

・I want to consider BPO, but I don't know how to gain internal agreement.

・We are already outsourcing, but we are not sure if we are achieving results.

Human Science provides consulting for effective BPO implementation, focusing on in-house manual support and business improvement based on our track record of over 1,947 manual creation projects.

We will introduce points to consider when determining the manual creation method that suits your company (in-house or BPO).

This content can be immediately applied to practical work!

After the seminar, we will provide individual consultations as needed.

Please check the "Request for Individual Consultation" box on the application form.

This seminar is a popular event that has been attended by over 100 participants annually. *2017 results

Feel free to join us!

Event Guidelines

Date and Time

March 9, 2018 (Friday) 1:30 PM - 2:30 PM
*Individual Consultation (for those who wish to participate): 2:30 PM -
* Reception starts at 1:15 PM ~~

Location: Human Science Corporation Conference Room
2-7-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, 13th Floor, Odakyu Dai-ichi Seimei Building >>Access

Cost: Free

Capacity

14 people
*We allow up to two participants from the same company.
*There is a possibility of cancellation if the minimum number of participants is not reached.
We will contact you about one week in advance in case of cancellation.

Application

This seminar has concluded.
If you would like to receive seminar notification emails, please register using the button below.

Seminar Registration Email

Program

Case Study: 60 Minutes

– Creating manuals is more labor-intensive than expected – The reality of companies –
– In-house or BPO?
– Why Outsourcing Manuals Doesn't Work
– Three things to decide in advance
– Success Stories and Failure Cases
– Before Implementing BPO: Recommendations for a Pilot Project –
– Recap of Today's Points

Q&A: 15 minutes

Individual Consultation: 15 minutes (First 2 applicants)

Eligible Persons

For those in charge of creating company manuals
・Those who are engaged in document organization as part of business improvement activities in development, design, and technical departments
・Those considering BPO for manual creation

Participation from competing companies and individuals may be declined.
*We allow up to two participants from the same company.

Key Points of the Seminar

What are the key points to identify the manual creation method that suits your company?

We will introduce the challenges and approaches to solutions from actual cases we have collaborated on.

How to Proceed with a Pilot Project

We will introduce know-how on how to proceed with pilot projects that verify the appropriateness of BPO implementation and request content.

Instructor

Yoshiyuki Yasuoka

・17 years of experience in technical writing
Engaged in projects for creating operation manuals for internal systems, business manuals, various instruction manuals, product utilization guides, and educational materials.
・Active as a manual evaluator and consultant for major manufacturers' manual production
・Since 2008, continuously responsible as a dedicated instructor for the product manual development department of a major FA equipment manufacturer.
- "How to Create Easy-to-Understand Instruction Manuals and Know-How for Reducing Production Costs" and "Techniques for Creating Manuals Useful for Multilingual Deployment" are among the themes for which I have served as a seminar instructor.
- Regularly serves as a seminar instructor at Nikkan Kogyo Shimbun and Japan Tech Center
・2013 Special Session at TC Symposium: "Introduction to Video Manuals" presentation
・2014 Special Session at TC Symposium: "Creating Video Manuals - Practical Edition" presentation
・2015 TC Symposium case study presentation on "Solving Issues with In-House Manuals"
・In 2016, presented a case study at the TC Symposium titled "Standardization of In-house Manuals: Business Improvement of Manuals for the IoT Era"
・2016 TC Symposium Panel Discussion Coordinator for "How to Nurture Industrial Equipment Manual Creators - In-house Manual Human Resource Development and Skills"
・2016: Gave a presentation at CEATEC JAPAN on "Winning in Global Competition! 'Document Management and Operations in the IoT Era' Seminar"
Tetsuya Nakajima

・Document Solutions Department Consultant

- Engaged in quality improvement operations for domestic and overseas factories as part of the quality control department at an electronic components manufacturer for 8 years in my previous job. Involved in the development of preventive measures to avoid defects and improvements to technical documents such as work standard manuals as countermeasures for recurrence prevention.

After joining Human Science Co., Ltd., I will utilize my knowledge of quality control in the manufacturing industry to be responsible for business improvement consulting triggered by documentation.

Application

Please apply for participation in this seminar from here .
We will get back to you from our representative.

Application Deadline: March 5, 2018 (Monday)

*We allow up to two participants from the same company.
*If the minimum number of participants is not reached, there is a possibility of cancellation. In the event of cancellation, we will contact you.

Contact Us

If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .

For inquiries by phone, please contact us at the number below.

TEL: +81 35-321-3111

Person in Charge: Business Promotion Department, Saga

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