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Manual In-house Seminar on December 8, 2017 (Friday)
How to Write Work Standards to Prevent Human Error
Will be held.
Overview
Standard operating procedures for consistently producing the same quality work regardless of who is performing the task.
It is an essential document in the manufacturing industry, but from the document administrator of the production technology department,
"Although there is a work standard document, there are many human errors, and the quality and standard time (ST) of the work are not stable."
We hear voices of concerns saying, "I have a problem."
Many of these concerns stem from the fact that there are no measures in place to improve the work standards, resulting in a situation where the production line is often relying on the expertise of veteran workers without any concrete plans for improvement.
- ・Although the difficulty of understanding the work standards was pointed out during the factory audit,
- I don't know how to improve.
- ・Despite writing all the necessary information as requested by the Quality Management Department, the reputation on site is not good.
- - When writing from the perspective of the production technology department, the text may not be understood by the workers.
- - I am considering expanding overseas, but the documents are difficult to understand and the translation is not going well.
In order for a company to continue growing, various improvements and changes such as skill transfer, productivity improvement, and overseas expansion are required. In this context, work standards require a consistent writing style that will result in the same outcome regardless of who is performing the task.
In this seminar, we will explain the know-how and tips for "writing in a way that produces the same results no matter who does the work" based on our consulting experience as a manual creation company.
Human error can occur in any workplace, regardless of industry or business type.
For those who are struggling with human error regardless of the manufacturing industry, for those who want to improve their business by upgrading their documents, and for those who want to participate for information gathering, please join us.
After the seminar, we will be happy to provide individual consultations as needed. Please check the "Individual Consultation Request" box on the application form.
Feel free to join us!
Event Details
- Date and Time
-
- December 8, 2017 (Friday) 13:30-14:30
- ※Individual Consultation (for those who wish): 2:30 PM~
- ※Reception starts at 1:15 PM
- Location
- Human Science Co., Ltd. Conference Room
13th Floor, Odakyu Daiichi Seimei Building, 7-1 Nishi-Shinjuku 2-chome, Shinjuku-ku, Tokyo >>Access
- Cost
- Free
- Capacity
-
- 14 people
- ※We only accept up to 2 participants from the same company.
- ※If the minimum number of participants is not reached, the event may be cancelled.
- ※If the event is cancelled, we will contact you about 1 week in advance.
- Target Audience (Example)
-
-
・Administration Department for managing corporate work standards and manuals
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・As part of our business improvement activities, we are working on reviewing our work standards in departments such as production technology and quality management.
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・Those who are interested in the methodology of "ease of understanding" for work standards and documents
- ※Participation by other companies and individuals may be declined.
- ※We only accept up to 2 participants from the same company.
-
- Application Method
-
- To participate in this seminar, please apply from here.
- A response will be sent from the person in charge.
- Application Deadline
- December 1, 2017 (Friday)
Program
- Case Study: 60 minutes
- Challenges with Manuals in Corporations
- - Task Sharing
- - Framework for Problem Solving
- - Workshop (Experience evaluating documents using sample manuals)
- - Case Study Introduction (We will introduce an example of a company's quality improvement activities using document evaluation analysis reports)
- - Review of Today's Key Points
- Q&A: 15 minutes
- Individual Consultation
- (First 2 people only *You can also bring the actual document you are using)
- ※We can also provide a free basic analysis if you sign an NDA and provide us with a work standard document.
Seminar Points
-
What are the tips for writing to prevent human error?
Introducing tips for creating easy-to-understand sentences that anyone can read.
- Introduction of Document Improvement Examples
We will introduce the challenges and solutions of actual cases that we have worked on in our company.
Instructor
Tetsuya Nakajima
Document Solutions Department Consultant
At my previous job, I worked for 8 years in the quality management department of an electronic component manufacturer, engaging in quality improvement tasks for both domestic and overseas factories. I was involved in devising preventive measures for defects and improving technical documents such as work standards to prevent recurrence.
After joining Human Science Co., Ltd., I utilized my knowledge of quality management in the manufacturing industry to handle business improvement consulting triggered by documents.
Application Method
This seminar has ended.
If you would like to receive seminar information emails, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp.
Please contact us at the following number for inquiries by phone.
TEL:03-5321-3111
Contact: Business Development Department Saga
Achievements
Mitsubishi Electric Corporation
Related Services
[Case Study] Manual Creation and In-house Support