[Seminar] Learn from Case Studies! Know-how for Improving In-house Manual Quality ~ How to Determine the Balance between Standardization and Quality and Efficiency ~ (Free, held on 3/1)

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Manual In-house Seminar on March 1, 2017 (Wednesday)

"Learn from the 5th case study! Tips for improving internal manual quality - How to determine the balance between standardization and efficiency" will be held.

This seminar is the 5th installment following a series of seminars that have been held previously.

・"Learning from Case Studies! Know-how for Improving In-house Manual Quality ~Forming a Common Understanding with Stakeholders~"

・"Learning from Case Studies! Know-how for Improving In-house Manual Quality ~Things to Decide and How to Proceed When Standardizing Manuals~"

- "Learn from Case Studies! Know-how for Improving In-house Manual Quality ~ Starting with Standardization of Japanese Manuals, Improving the Quality of Manuals for Overseas Use ~"

- "Learn from Case Studies! Know-how for Improving In-house Manual Quality ~ Enhancing International Competitiveness! Starting with Standardization, Assetization and Cost Reduction in Translation ~"

Overview

This time, we will talk about "determining the standardization level" as our theme.

This content is understandable even for those who have not participated in past seminars. Please feel free to join us.

With the globalization of the market, it has become urgent for companies in various industries and business types to enhance their international competitiveness. As a result, improving quality, streamlining operations, and reducing costs have become critical tasks for companies.

In addition, we are facing a period of mass retirement of skilled technicians and developers, and we must also address the challenge of "how to smoothly develop the next generation of talent" and "how to pass on skills".

On the other hand, there is a lack of information such as manual improvement know-how and successful case studies from other companies to solve these challenges. As a result, manual managers in each company are often struggling with questions such as "Is this approach really good?", "How much should we stick to it?", and "What are the tips for creating easy-to-use manuals?".

In this seminar, we will explain the "standardization" method based on our 30 years of experience as a manual production company, using TC (Technical Communication). This is a must-see content when considering an approach that meets the needs of each company.

If you are a person in charge or an administrator who is concerned about the above, please join us! If you are interested in finding solutions to your company's technical documentation challenges, please do not hesitate to participate.

After the seminar, we will be happy to provide individual consultations as needed. Please check the "Individual Consultation Request" box on the application form.

Feel free to join us!

Event Details

Date and Time

March 1, 2017 (Wednesday) 13:30-14:45
※Individual Consultation (for those who wish): 2:45 PM~
※Reception starts at 1:00 PM

Location: Human Science Co., Ltd. Conference Room
13th Floor, Odakyu Daiichi Seimei Building, 7-1 Nishi-Shinjuku 2-chome, Shinjuku-ku, Tokyo >>Access

Cost: Free

Capacity

14 people
※We only accept up to 2 participants from the same company.
※If the minimum number of participants is not reached, the event may be cancelled.
※If the event is cancelled, we will contact you about 1 week in advance.

Target Audience (Example)

・Manual Quality Control Manager
・Administrators who have issues with in-house manuals
- Standardization and branding improvement of manuals is our mission.
※Participation by other companies and individuals may be declined.
※We only accept up to 2 participants from the same company.

Application Method

To participate in this seminar, please apply from here.
A response will be sent from the person in charge.

Application Deadline: February 22, 2017 (Wednesday)

Program

Case Study: 60 minutes
- What is Standardization (Standardization ~ Structuring ~ Automation)
- Determining the standardization level that meets the needs of each company
- Case Studies
- Review of Today's Key Points
Q&A: 15 minutes
Individual Consultation: 30 minutes (limited to first 2 participants)

Seminar Points

Introducing analysis methods for visualizing document quality

　We would like to introduce how visualizing the quality of documents has contributed to the PDCA cycle of companies in actual cases where we have cooperated with our company.

What are the tips for ensuring manual quality?

　Introducing tips for efficiently managing the quality of manuals.

Instructor

Yoshiyuki Yasuoka

・Technical Writing Experience: 16 years
- Engaged in projects to create operation manuals, business manuals, various instruction manuals, product utilization guides, and educational materials for corporate internal systems.
・Active as a consultant for manual evaluation and manual creation for major manufacturers
・Since 2008, I have been responsible for teaching dedicated instructors to the development department of a major FA equipment manufacturer's product manual.
- "Tips for creating easy-to-understand instruction manuals and reducing production costs" and "Techniques for creating manuals that are useful for multilingual deployment" are some of the themes that I have lectured on at seminars.
・Conduct regular seminars as a lecturer at Nikkan Kogyo Shimbun Co., Ltd. and Japan Techno Center Co., Ltd.
・Presented "Introduction to Video Manuals" at the 2013 TC Symposium Special Session
・Presented "Creating Video Manuals - Practical Edition" at the 2014 TC Symposium Special Session
・2015 TC Symposium Case Study Presentation on "Solving Challenges with In-house Manuals"
・2016 TC Symposium Case Study Presentation "Standardization of In-house Manuals: Business Improvement for the IoT Era"
・In 2016, served as coordinator for the panel discussion "How to Train Industrial Equipment Manual Creators - Developing In-house Manual Talent and Skills" at the TC Symposium.
・Presented at CEATEC JAPAN 2016: "Winning in the Global Competition! Seminar on Document Management and Operations in the IoT Era"

Kaori Horikoshi

・Technical Writing Experience: 14 years
・Engaged in project to create Microsoft Office product seminar materials, books, various product manuals, help, and business manuals
- Involved in manual evaluation, consulting for major electronics manufacturers, and development of seminar materials for major insurance company representatives.
・Responsible for operating manual for multifunction printers (20 languages) as a translation director, not only for Japanese manuals.
・Active as a machine translation consultant
・ 2013 23rd JTF (Japan Translation Federation) Translation Festival "Approaches to Machine Translation in Multilingual Environments: From the Perspectives of Evaluation and Process" Lecture