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Frequently Asked Questions (Annotation Site)

FAQ

Frequently Asked QuestionsFAQ

    The following are frequently asked questions about Human Science's AI annotation and training data creation services.

  • I am worried about whether we can get the right personnel to work on the project.

    At Human Science, we verify the content of the work before starting a project, and we assign personnel that are a good fit. By assigning resources that are directly contracted by our company, we form effective teams that utilize the aptitude and experience of each member.

  • Can you to deliver part of the deliverables in the early stages of the project?

    Yes, we can handle that. After receiving a review of the actual deliverables at an early stage and confirming that there are no discrepancies in the definition and interpretation of the work requirements, we will proceed with the remainder of the project. See the following for an explanation of the overall flow of a project.
    >>Work Flow until Delivery

  • Is it possible to simultaneously access the annotation tool being used for this job from our location via the cloud?

    Yes, it is possible. We can issue an account that lets you check the progress and provide feedback during the project. Real-time communication with the project manager and the assigned staff is also possible.

  • I am worried that the members working on my project will change every time, because the work is intermittent. Can we keep the same project manager and team members assigned to this project?

    Even for intermittent projects, the same members are generally responsible for the work. This also applies to the project manager. We utilize the knowledge and skills gained through past experience to achieve stable project operations with high quality.

  • For security reasons, we want to request on-site work instead of remote work.

    That's no problem. We can handle your requests by using the secure room at our Shinjuku office, which has cleared ISMS standards, or station a resident employee at your facilities. For large-scale projects, we have even arranged dedicated work facilities. >>Achievements and Case Studies CASE 03

  • We want you to use the same annotation tool that we have been using in our company until now. Is that possible?

    Yes, we can handle that. We will even adopt tools that have not been introduced in our company before. We can also provide support using a VPN. Please start by consulting with us.

  • Do you use crowdsourcing to hire data annotators?

    Human Science does not use crowdsourcing. Reliable data annotators, who have been directly contracted by our company, will be in charge of the work. We always conduct interviews and trials when hiring. We place particular emphasis on providing continuous security education to our workers and on managing productivity and quality.

  • I want to conduct the project in English. I also want all work manuals, tools used, and feedback after the work has started to be in English. Is this possible?

    Yes, it is possible. We will organize a team of personnel who can understand and operate in English as is. We can proceed with an English project the same as if it were in Japanese, without spending time or money on translation.

  • Is it possible to do data annotation for natural language processing in foreign languages?

    Yes. It is possible. We will utilize the resources and experience we have gained through our translation and localization business to provide support. As of now, we have experience creating training data for English and Taiwanese. Please contact us for more information.

  • I am worried about the work quality of offshore projects.

    At Human Science, even offshore projects are managed similarly to domestic projects. Customer interfacing and quality control are handled in Japan. Communication with on-site personnel is also handled directly by our project managers in English. We are able to provide high-quality training data that is comparable to domestic production.

  • Can I consult and communicate with the project manager even after the actual work has started?

    Yes, we can handle that. We offer meetings and feedback opportunities according to your requests. We can also use Slack or Teams.

  • We have staff who can handle the annotation work but no one to train them. Can we request just the training for data annotators, without the annotation itself?

    Yes, we can handle that. Our project manager will educate the data annotators after familiarizing themself the work requirements. We can accommodate your requests to operate remotely, on-site at our facility, or on-site at your facility. We will utilize our experience handling numerous projects, from small jobs with just a few people to work with a team of 150, to meet your specific needs.

  • Due to the difficulty of the task, not only will the regular staff assigned to the project require prior training, but also the management team. Is this possible?

    Yes, this is possible. Our project manager will attend training before starting work. We will attend training in whichever way the work demands, such as attending remotely, in the customer's environment, or using our secure room.

  • Can you extract the necessary parts from a video as images?

    Yes, we can handle that.

  • Can I request data cleansing?

    Yes, we can handle that.

  • This is a medical project. Can the work be supervised by a doctor? 

    Yes, that is possible. We will respond individually, depending on the contents and field of expertise.

  • Can you prepare the documents needed to apply for a subsidy?

    Yes, we can handle that. We can handle company information, estimates, delivery notes, etc., in the format of your choice.

  • What are Human Science's quality management standards and project management system.

    Our company operates a management system based on ISO9001 and PMBOK. Starting with the definition of requirements at the beginning of the project, we conduct project reviews at each phase with all stakeholders, including the project manager. We respond to any changes made to the specifications during the project, check the quality of the deliverables, and reflect on the project after final delivery. We strive to meet the quality requirements of our customers with a thorough management system from the beginning to the end.

  • Can you handle anonymous processing information?

    Depending on the task, we can handle that. The items that we include in anonymously processed information is posted on our website under "Company" -> "Information Management" -> "Anonymously processed information".
    >>Anonymously processed information

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