Web Seminar on October 12, 2021 (Tuesday)
[Skill Transfer in Manufacturing] Sharing knowledge and know-how is the first step to improving on-site capabilities!
Solving the "difficulty in finding" and "difficulty in understanding" documents with "AI search engine" × "TC method"
will be held.
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This time, the theme is "Methods to Promote the Sharing of Knowledge and Know-How, and Improve On-Site Capabilities."
In the manufacturing industry, we face daily challenges and repeatedly strive to find solutions through trial and error.
The success and failure examples that arise from that process are all valuable know-how.
Are you able to share that know-how in an appropriate manner?
As you know, sharing knowledge and know-how directly contributes to the improvement of the "on-site capabilities" that serve as the foundation for passing on individual skills and for the growth of companies and departments.
As a result, many companies are implementing systems and tools to digitize and share knowledge and know-how.
However, we often hear from employees and field personnel who actually use the systems and tools that they find it hard to understand even after reading, and that they cannot find the information they need.
It is important to approach the sharing of know-how in the appropriate form from the following two aspects.
1. Organization of Know-How Itself
②Improving the Ease of Finding Know-How
In this seminar, we will introduce the following two methods.
①A method to ensure that everyone has the same understanding (Systematization of know-how based on technical communication methods and documentation methods)
②Methods for accessing desired information in the shortest time (FAQ format for know-how and utilization of AI search engines)
Furthermore, to help you visualize these concepts more concretely, we will present a demonstration of our FAQ system equipped with an AI search engine.
Let's promote the sharing of in-house know-how and take the first step towards improving on-site capabilities!
Additionally, we will be available for consultations regarding any issues after the seminar.
If you wish, please select "Desired" in the "Individual Consultation" section of the application form.
(First three groups)
Eligible Persons
This is for those in the manufacturing industry who meet the following criteria.
・Those responsible for knowledge management
・Those who want to learn how to share individual knowledge and know-how across the organization
・Those who are struggling because the established know-how is not being utilized
・Those who are troubled by the allocation of many resources to respond to inquiries from both inside and outside the company
Participation from competing companies and individuals may be declined.
Participation Benefits
Participants in the seminar will receive the following benefits:
① Online individual consultation regarding business manual development (free)
② Online individual consultation regarding AI search engines (free)
③ FAQ system operation KPI creation sheet for improving inquiry efficiency
④ "Business Manual Simple Diagnosis" service (free)
*If you wish, please respond to the survey after the seminar.
*We will provide further information at a later date.
Program
Lecture: 60 minutes
- – Introduction
- – Challenges Facing the Manufacturing Industry
- – Case Studies
- – Visualization of manual issues (document analysis, surveys, interviews)
- – Introduction to Saiseed's Methods/Services
- – Introduction to AI Search Engine, Demonstration
Individual Consultation (First 3 Groups)
*The program is subject to change without notice.
Event Guidelines
- Date and Time
-
- October 12, 2021 (Tuesday) 14:00 - 15:00
(Reception: 13:30 - ) - *Individual Consultation (for those who wish to participate): 3:00 PM -
- October 12, 2021 (Tuesday) 14:00 - 15:00
- Cost
- Free
- How to Participate
-
- This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered. - For information about the playback environment for Zoom, please check here.
- This seminar is a web seminar using Zoom.
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: October 6, 2021 (Wednesday)
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Instructor
Human Science Co., Ltd.
Hitoshi Yasuoka
- Engaged in the creation of various types of manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・In charge of Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others. - ・Since 2013, I have served as a lecturer and coordinator for panel discussions at the TC Symposium, Nikkan Kogyo Shimbun, and Japan Tech Center every year until now.
- ・2018 TC Symposium*1 "Required Personnel and Development Methods for In-House Manuals"
- ・2018 TC Symposium "Startup of In-House Manuals"
- ・2018 Nikkan Kogyo Shimbun "How to Create and Review Basic Work Manuals in Manufacturing Sites"
- ・2018 Japan Tech Center "Creating Easy-to-Understand Technical Documents and Writing Techniques"
- *Hosted by the General Incorporated Foundation Technical Communicators Association
Saiseed Inc.
Consultant Nobuyuki Takenaka
After graduating from Keio University, I worked in the food and beverage industry and IT companies, and then gained experience as a general manager in the retail division at a consumer goods manufacturer.
Responsible for projects centered around manufacturers, toC services, finance, and local governments.
Manual Creation Support Achievements
Mitsubishi Electric Corporation
and many others
Related Services
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: October 6, 2021 (Wednesday)
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Scheduled Seminars
Details will be posted later. If you would like to receive a seminar notification email, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in Charge: Business Promotion Department, Saga
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