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Web Seminar on January 16, 2024 (Tuesday)
Never Fail! Preparing for the Operation of "Used" Manuals ~ Explaining the "Preparation" for Successfully Introducing Manual Creation Tools ~
Will be held.
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Manuals that support business efficiency and personnel education only demonstrate their value when they are used. To avoid the situation of "creating a manual but not using it", more and more companies are considering and introducing manual creation tools.
However, simply implementing the tool does not automatically lead to the creation of a "used" manual and the operation does not progress on its own. The key to establishing the manual in the field and maximizing the effectiveness of the introduction lies in the "preparation before introduction". It is important to identify the challenges of "difficult to understand" and "difficult to find" that lurk in the operation of the manual so far, and to align with the ideal relationship between those who create/use the manual.
In this seminar,
- Method for conducting task analysis and reaching consensus before introducing manual creation tools
・Introduction and operation of effective manual creation tools
We will share our know-how on tool introduction preparation to operation establishment and beyond.
Human Science Co., Ltd., which supports from business organization to manual creation, and Konica Minolta, which provides the tool "COCOMITE" to support manual creation and operation, will share their accumulated knowledge and experience without hiding any points. We look forward to your participation!
In addition, we will be happy to assist you with any concerns after the seminar.
Please select "Desired" in the "Individual Consultation" section of the application form if you wish.
(First 3 groups)
※Participation by other companies and individuals may be declined.
Target Audience
・For those considering the introduction of a manual creation tool
・For those interested in introducing a manual creation tool, but unsure where to start
・For those who have introduced a manual creation tool, but are not utilizing it effectively
・For those who are struggling with standardizing and creating manuals for their work
・For those who want to learn how to utilize manuals and knowledge that are currently dormant within the organization as a whole
※Participation by other companies and individuals may be declined.
Participation Benefits
Participants of the seminar will receive the following benefits:
① Provision of seminar lecture materials (free of charge)
② Online individual consultation on the use of manuals and knowledge (free of charge)
③ "Manual Simple Diagnosis" service (free of charge)
④ Implementation of onboarding study session (usually charged) during COCOMITE trial (free of charge)
※If you wish, please respond to the post-seminar survey.
※Both will be notified at a later date.
Program
Lecture: 90 minutes
- - Introduction
- - Achieve Business Efficiency and Personalization with Online Manuals (Introduction to COCOMITE)
- - Challenges surrounding business improvement through manuals
- - How to promote the use of manuals (document analysis, surveys, interviews)
- - Document Analysis Workshop
- - Case Studies
- - Introduction to Human Science's Methods/Services
Individual Consultation (First-come, First-served for 3 Groups)
※Programs are subject to change without notice.
Event Details
- Date and Time
-
- January 16, 2024 (Tuesday) 15:00-16:30
- ※Individual Consultation (for those who wish): 4:30 PM〜
- Cost
- Free
- How to Participate
-
- This seminar is a Web seminar using zoom.
The participation method will be notified by email to those who have applied. - For information on the playback environment for zoom, please check here.
- This seminar is a Web seminar using zoom.
Apply Now
- Please apply for participation in this seminar from the following.
- A response will be sent from the person in charge.
Application Deadline: January 15, 2024 (Monday)
- ※Participation by other companies and individuals may be declined.
- ※The method for viewing the web seminar and the access URL will be notified to the participants by email a few days before the event.
- ※Individual consultations will be conducted in a web conference format.
Instructor
Konica Minolta Japan Co., Ltd.
Takamatsu Moeka
Joined Konica Minolta as a new graduate, and then worked as an inside sales at a domestic sales company.
Responsible for inside sales linked with digital marketing, maintaining a conversion rate of over 30%.
Also involved in the launch preparation of a new subscription SaaS service (COCOMITE) during these activities.
Involved in sales development such as remote non-face-to-face sales process and setting up sales structure.
Transferred to current position in 2020 by nomination, responsible for overall management of COCOMITE's inside sales and online sales promotion, digital marketing, and customer success promotion.
Human Science Co., Ltd.
Yoshiyuki Yasuoka
- - Engaged in the creation projects of various instruction manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・Clients include Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others - ・TC Symposium*1, Nihon Kogyo Shimbunsha and Nihon Techno Center have been serving as coordinators for lecturers and panel discussions every year from 2013 to the present.
- ・2018 TC Symposium*1 "Skills and Development Methods Required for In-house Manuals"
- ・2018 TC Symposium "Startup of In-house Manuals"
- ・How to Create and Review Basic Work Manuals in Manufacturing Sites, published by Nikkan Kogyo Shimbunsha in 2018
- ・Creating Easy-to-Understand Technical Documents and Writing Techniques Workshop at Japan Techno Center in 2018
- *Organized by the Technical Communicators Association, a general incorporated foundation
Manual Creation Support Results
Mitsubishi Electric Corporation
Many others
Related Services
Apply Now
- Please apply for participation in this seminar from the following.
- A response will be sent from the person in charge.
Application Deadline: January 15, 2024 (Monday)
- ※Participation by other companies and individuals may be declined.
- ※The method for viewing the web seminar and the access URL will be notified to the participants by email a few days before the event.
- ※Individual consultations will be conducted in a web conference format.
Upcoming Seminars
Details will be posted at a later date. If you would like to receive seminar information emails, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp.
Please contact us at the following number for inquiries by phone.
TEL：03-5321-3111
Contact: Document Solutions Department, Consulting Group, Sawada
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+81 35-321-3111[Tokyo]
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