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Web Seminar on July 25, 2023 (Tuesday)
Creating a System for Utilizing Manuals with the Latest Tools
~ From the Introduction to the Operation of Manual Creation Tools ~
will be held.
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In recent times, with the need for business efficiency, technical knowledge transfer, and personnel training, more companies are working on the documentation of their operations, including the introduction of manual creation tools.
On the other hand, it is also true that there are many voices saying that "the manuals we worked hard to create are not being utilized" for reasons such as the following.
・Manuals are scattered across the server, making it difficult to find the information you are looking for.
・There are many manuals that are not even known to exist.
・The content of the manuals is outdated (not updated), so they are no longer used.
・Although a manual creation tool has been introduced, it is not being utilized.
It is not only the practical staff who are troubled by such a situation.
When manuals do not become established and oral transmission becomes the norm, it becomes difficult for management to promote organizational business improvements, as the actual state of operations becomes unclear.
To maximize the benefits of implementing a manual creation tool, preparation before implementation is crucial. Simply transferring unused Word manuals to the tool will still result in them not being utilized.
What issues exist in the current manual writing? Is there a lack of necessary information? Is the design accessible for information retrieval?
To address the challenges mentioned above, this seminar will introduce the know-how from "designing manuals that should be done before introducing manual creation tools" to "effective introduction and operation of manual creation tools" by Human Science, which supports everything from business organization to manual production, and Konica Minolta, which provides the manual creation tool COCOMITE, strong in operational aspects.
If you are committed to promoting the standardization and manualization of operations, or if you feel challenges in utilizing manuals within your department, please join us enthusiastically.
Additionally, after the seminar, we will be available to discuss any concerns you may have.
If you wish, please select "Desired" in the "Individual Consultation" section of the application form.
(First 3 groups)
Participation from competing companies and individuals may be declined.
Eligible Persons
- ・Those who feel that they are struggling with standardizing and documenting their operations
- ・Those who want to learn how to utilize manuals and knowledge that are dormant within the company across the entire organization
- Those who want to utilize internal manuals and knowledge but are struggling because a lot of resources are spent searching for the necessary information.
- ・Those who are struggling because the manuals they created are not being utilized
- - Those considering the introduction of manual creation tools
- ・Those who have introduced a manual creation tool but are not utilizing it
Participation from competing companies and individuals may be declined.
Participation Benefits
Participants in the seminar will receive the following benefits:
① Provision of seminar presentation materials (free)
② Online individual consultation regarding the use of manuals and knowledge (free)
③ "Manual Quick Diagnosis" service (free)
④ Implementation of normally paid onboarding study sessions during the COCOMITE trial (free)
*If you wish, please respond to the survey after the seminar.
*We will provide further information at a later date.
Program
Lecture: 90 minutes
- – Introduction
- – Achieving business efficiency and eliminating dependency through online manuals (Introduction to COCOMITE)
- – Challenges Surrounding Business Improvement Through Manuals
- – How to promote the use of manuals (document analysis, surveys, interviews)
- – Document Analysis Workshop
- – Case Studies
- – Introduction to Human Science Methods/Services
Individual Consultation (First 3 Groups)
*The program content is subject to change without notice.
Event Guidelines
- Date and Time
-
- July 25, 2023 (Tuesday) 3:00 PM - 4:30 PM
- *Individual Consultation (for those who wish to participate): 4:30 PM -
- Cost
- Free
- How to Participate
-
- This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered. - For information about the playback environment for Zoom, please check here.
- This seminar is a web seminar using Zoom.
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: July 24, 2023 (Monday)
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Instructor
Human Science Co., Ltd.
Hitoshi Yasuoka
- Engaged in the creation of various types of manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・In charge of Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others. - ・Since 2013, I have served as a lecturer and coordinator for panel discussions at the TC Symposium, Nikkan Kogyo Shimbun, and Japan Tech Center every year until now.
- ・2018 TC Symposium*1 "Required Personnel and Development Methods for In-House Manuals"
- ・2018 TC Symposium "Startup of In-House Manuals"
- ・2018 Nikkan Kogyo Shimbun "How to Create and Review Basic Work Manuals in Manufacturing Sites"
- ・2018 Japan Tech Center "Creating Easy-to-Understand Technical Documents and Writing Techniques"
- *Hosted by the General Incorporated Foundation Technical Communicators Association
Konica Minolta Japan, Inc.
Moeka Takamatsu
Joined Konica Minolta as a new graduate, and then engaged in inside sales at a domestic sales company.
Responsible for inside sales linked with digital marketing, maintaining a deal conversion rate of over 30%.
Also involved in the preparation for the launch of a new subscription SaaS service (COCOMITE) during these activities.
Engaged in sales development, including the establishment of remote non-face-to-face sales processes and sales systems.
In 2020, transferred to the current position upon nomination, overseeing inside sales and online sales promotion for COCOMITE, as well as digital marketing and customer success promotion.
Manual Creation Support Achievements
Mitsubishi Electric Corporation
and many others
Related Services
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Application Deadline: July 24, 2023 (Monday)
Scheduled Seminars
Details will be posted later. If you would like to receive a seminar notification email, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in charge: Document Solutions Department Consulting Group Yoshimoto
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