Web Seminar on February 28, 2023 (Tuesday)
Achieved with the latest tools! Creating a system for manual operations aimed at organizational improvement
will be held.
———————————————————————————————————————
In recent years, there has been an increase in companies working on the manualization of their operations for purposes such as improving operational efficiency, knowledge transfer, and employee training.
In your company as well, you may ask the person who knows the relevant operations best to create a manual, or instruct new employees to create manuals as part of their learning process.
However, it is also true that there are many voices saying that "the manuals we worked hard to create are not being utilized" for the following reasons.
・The manuals are scattered across the server, making it difficult to find the information you are looking for.
・There are many manuals that are not even known to exist.
・No longer used due to outdated content that has not been updated
It is not only the practical staff who are troubled by falling into such a situation.
When oral transmission becomes the norm, it becomes difficult to understand the actual state of operations, making it challenging for management to promote organizational business improvements.
To maintain the effective use of manuals and to achieve continuous business improvement, it is important to focus on the following two points.
・Creating a common understanding that "the manual is here"
・Establishing a system to maintain the reliability of the manual content
In this seminar, we will share effective approaches to the two points mentioned above, based on the experience of Human Science in improving manuals for various companies.
Furthermore, we would like to introduce COCOMITE from Konica Minolta as a tool to realize these points.
Not only does it have manual creation capabilities, but it is also a tool strong in operational aspects that systematically realizes and maintains a structure for utilizing manuals through folder hierarchy, access rights, and approval flow settings. We will also share examples of how to not just create manuals but to actively utilize them.
If you are committed to promoting the standardization and manualization of operations, or if you feel challenges in utilizing manuals within your department, please join us enthusiastically.
Additionally, after the seminar, we will be available to discuss any concerns you may have.
If you wish, please select "Desired" in the "Individual Consultation" section of the application form.
(First three groups)
Participation from competing companies and individuals may be declined.
Eligible Persons
・Those who feel that standardization and manualization of operations are not going well
・Those who want to learn how to utilize manuals and knowledge that are lying dormant within the company across the organization
・Those who want to utilize internal manuals and knowledge but are struggling because a lot of resources are spent searching for necessary information
・Those who are troubled because the manuals they created are not being utilized
Participation from competing companies and individuals may be declined.
Participation Benefits
Participants in the seminar will receive the following benefits:
① Provision of seminar presentation materials (free)
② Online individual consultation regarding the use of manuals and knowledge (free)
③ "Manual Quick Diagnosis" service (free)
④ Implementation of normally paid onboarding study sessions during the COCOMITE trial (free)
*If you wish, please respond to the survey after the seminar.
*We will provide further information at a later date.
Program
Lecture: 90 minutes
- – Introduction
- – Challenges Surrounding Business Improvement Through Manuals
- – How to promote the use of manuals (document analysis, surveys, interviews)
- – Document Analysis Workshop
- – Case Studies
- – Introduction to the Online Manual Creation and Management Service COCOMITE
- – Introduction to Human Science Methods/Services
Individual Consultation (First 3 Groups)
*The program is subject to change without notice.
Event Guidelines
- Date and Time
-
- February 28, 2023 (Tuesday) 15:00 - 16:30
(Reception: 14:30 - ) - *Individual Consultation (for those who wish to participate): 4:30 PM -
- February 28, 2023 (Tuesday) 15:00 - 16:30
- Cost
- Free
- How to Participate
-
- This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered. - For information about the playback environment for Zoom, please check here.
- This seminar is a web seminar using Zoom.
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: February 21, 2023 (Tuesday)
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Instructor
Human Science Co., Ltd.
Hitoshi Yasuoka
- Engaged in the creation of various types of manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・In charge of Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others. - ・Since 2013, I have served as a lecturer and coordinator for panel discussions at the TC Symposium, Nikkan Kogyo Shimbun, and Japan Tech Center every year until now.
- ・2018 TC Symposium*1 "Required Personnel and Development Methods for In-House Manuals"
- ・2018 TC Symposium "Startup of In-House Manuals"
- ・2018 Nikkan Kogyo Shimbun "How to Create and Review Basic Work Manuals in Manufacturing Sites"
- ・2018 Japan Tech Center "Creating Easy-to-Understand Technical Documents and Writing Techniques"
- *Hosted by the General Incorporated Foundation Technical Communicators Association
Konica Minolta Japan, Inc.
Moeka Takamatsu
Joined Konica Minolta as a new graduate, and then engaged in inside sales at a domestic sales company.
Responsible for inside sales linked with digital marketing, maintaining a deal conversion rate of over 30%.
Also involved in the preparation for the launch of a new subscription SaaS service (COCOMITE) during these activities.
Engaged in sales development, including the establishment of remote non-face-to-face sales processes and sales systems.
In 2020, transferred to the current position upon nomination, overseeing inside sales and online sales promotion for COCOMITE, as well as digital marketing and customer success promotion.
Manual Creation Support Achievements
Mitsubishi Electric Corporation
and many others
Related Services
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: February 21, 2023 (Tuesday)
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Scheduled Seminars
Details will be posted later. If you would like to receive a seminar notification email, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in charge: Document Solutions Department Consulting Group, Sawada
Return to the top of the page
+81 35-321-3111[Tokyo Headquarters] 
Contact Us
Request for Information
TOP
SITE MENU