[Web Seminar] Why Are Manuals Not Used on the Ground? - Key Points for Manual Adoption and Operation That Business Improvement Personnel Should Know - (7/27) | News & Topics

This seminar has closed for applications.

Web Seminar on July 27, 2021 (Tuesday)

Why are manuals not used on-site?
～Key points for manual adoption and operation that business improvement personnel should know～

will be held.

*This seminar covers the same content as the web seminar held on April 13, 2021 (Tuesday).

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This time, the theme is "How to establish business manuals in the field."

Due to the impact of the new coronavirus, more companies are switching to new working styles such as staggered commuting and telework. In this context, many companies may be considering the development of SOPs/manuals and the introduction of knowledge-sharing tools to facilitate smooth sharing of internal know-how.

On the other hand, we often hear voices like the following from companies that have already started their initiatives.

Despite having created the manual, it is not being utilized at all on-site.

- Although a manual was created once, it has not been updated since.

- A knowledge sharing tool was introduced, but it has been left unattended without being established on-site.

In this seminar, we will introduce the factors that lead to the results mentioned above, as well as specific know-how to successfully establish and operate manuals.

This content includes participatory workshops on manual analysis and practical examples and demonstrations of knowledge sharing tools.

We invite all business improvement personnel whose mission is to promote the organization and sharing of internal knowledge and manuals to actively participate.

Additionally, after the seminar, we will be available to discuss any concerns you may have.

If you wish, please select "Desired" in the "Individual Consultation" section of the application form.

(First three groups)

Eligible Persons

・Those who are working on manual development as part of business improvement activities
・Those considering the introduction of knowledge and manual sharing tools (systems)
・Persons in charge of manual creation in companies

Participation from competing companies and individuals may be declined.

Participation Benefits

Participants in the seminar will receive the following benefits:
① Online individual consultation regarding business manual development (free)
② Online individual consultation regarding internal information sharing tools (free)
③ One-month trial of the manual & knowledge management tool "Toaster Team" (free)
④ 50% off the initial fee for implementing the manual & knowledge management tool "Toaster Team"
⑤ "Business Manual Simple Diagnosis" service (free)

*If you wish, please respond to the survey after the seminar.
*We will provide further information at a later date.

Program

Lecture: 85 minutes

– Introduction
– Challenges Surrounding Manuals in the Field
– Visualization of manual issues (document analysis, surveys, interviews)
– Document Analysis Workshop
– Case Studies
– Introduction to Human Science Methods/Services
– Introduction to the Manual & Knowledge Management Tool "Toaster Team"

Q&A: 5 minutes

Individual Consultation (First 3 Groups)

*The program is subject to change without notice.

Event Guidelines

Date and Time

July 27, 2021 (Tuesday) 14:00 - 15:30
(Reception: 13:30 - )
*Individual Consultation (for those who wish to participate): 3:30 PM -

Cost: Free

How to Participate

This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered.
For information about the playback environment for Zoom, please check here.

Application

Please apply for participation in this seminar using the form below.
We will get back to you from our representative.

Applications have been closed

Application Deadline: Tuesday, July 20, 2021

Participation from competing companies and individuals may be declined.
We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
Individual consultations will be conducted in a web conference format.

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