Web Seminar on April 27, 2021 (Tuesday)
The forefront of utilizing internal knowledge!
Creating a knowledge management system using AI search engines in 3 steps
will be held.
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This time, the theme is "How to Achieve Knowledge Management with a Small Start".
In recent years, various companies have been working to improve the efficiency of their inquiry responses by utilizing AI chatbots and other technologies. Additionally, they have begun to engage in "knowledge management" to compile internal knowledge, making it easy for anyone to search for information.
Are you aware of the costs associated with "information retrieval"? It is said that many business professionals spend about 30% of their working hours searching for information. If the efficiency of the search is poor, not only does the time available for work decrease, but it also hinders the effective utilization of the organization's valuable asset, "knowledge," and the improvement of productivity.
The key points to achieve knowledge management are the following two points.
- Provide an environment where anyone can easily search for knowledge
・Consolidate the knowledge scattered within the company
To achieve this, this seminar will introduce the "Knowledge Management System Development" that combines the AI search engine services of Saiseed Inc. and the knowledge organization solutions of Human Science Inc.
To successfully implement knowledge management, the three steps of "formalizing knowledge → utilizing AI search engines → designing operational flows" are essential.
In this seminar, we will explain the following content according to this step.
Know-how for formalizing the knowledge that is dormant within the company
②Utilizing AI search engines to provide an easy way for everyone to access knowledge
3. Tips for Continuously Updating Knowledge
To help you experience greater effectiveness, this includes workshops on manual analysis and examples and demonstrations of AI search engine utilization.
By understanding and practicing these, you can take the first step in promoting knowledge management!
・I want to learn how to share individual knowledge and know-how across the entire organization
・I thought about tackling knowledge management, but I gave up because I didn't know how to do it.
・Struggling with the allocation of many resources to handle inquiries from both inside and outside the company.
If you are a person in charge of DX promotion or business improvement with such concerns and missions, please join us.
Additionally, after the seminar, we will be available to discuss any concerns you may have.
If you wish, please select "Desired" in the "Individual Consultation" section of the application form.
(First three groups)
Participation from competing companies and individuals may be declined.
Participation Benefits
Participants in the seminar will receive the following benefits:
① Online individual consultation regarding business manual development (free)
② Online individual consultation regarding AI search engines (free)
③ FAQ system operation KPI creation sheet for improving inquiry efficiency
④ "Business Manual Simple Diagnosis" service (free)
*If you wish, please respond to the survey after the seminar.
*We will provide further information at a later date.
Program
Lecture: 85 minutes
- – Introduction
- – Challenges Surrounding Manuals in the Field
- – Visualization of manual issues (document analysis, surveys, interviews)
- – Document Analysis Workshop
- – Case Studies
- – Introduction to Human Science Methods/Services
- – Introduction to AI Search Engine, Demonstration
- – Introduction to Saiseed's Methods/Services
Q&A: 5 minutes
Individual Consultation (First 3 Groups)
*The program is subject to change without notice.
Event Guidelines
- Date and Time
-
- April 27, 2021 (Tuesday) 15:00 - 16:30
(Reception: 14:30 - ) - *Individual Consultation (for those who wish to participate): 4:30 PM -
- April 27, 2021 (Tuesday) 15:00 - 16:30
- Cost
- Free
- How to Participate
-
- This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered. - For information about the playback environment for Zoom, please check here.
- This seminar is a web seminar using Zoom.
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: April 20, 2021 (Tuesday)
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Instructor
Human Science Co., Ltd.
Hitoshi Yasuoka
- Engaged in the creation of various types of manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・In charge of Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others. - ・Since 2013, I have served as a lecturer and coordinator for panel discussions at the TC Symposium, Nikkan Kogyo Shimbun, and Japan Tech Center every year until now.
- ・2018 TC Symposium*1 "Required Personnel and Development Methods for In-House Manuals"
- ・2018 TC Symposium "Startup of In-House Manuals"
- ・2018 Nikkan Kogyo Shimbun "How to Create and Review Basic Work Manuals in Manufacturing Sites"
- ・2018 Japan Tech Center "Creating Easy-to-Understand Technical Documents and Writing Techniques"
- *Hosted by the General Incorporated Foundation Technical Communicators Association
Saiseed Inc. Sales Department Manager
Shoutarou Seki
After gaining experience in business strategy consulting at a comprehensive consulting firm, I joined Saiseed and implemented proposals for AI solutions.
Lead successful inquiry efficiency projects across a wide range of industries, focusing on major companies such as banks, securities firms, manufacturers, and general trading companies.
Manual Creation Support Achievements
Mitsubishi Electric Corporation
and many others
Related Services
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: April 20, 2021 (Tuesday)
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Scheduled Seminars
Details will be posted later. If you would like to receive a seminar notification email, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in Charge: Business Promotion Department, Saga
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