[Seminar] Start Manual Creation from Visualizing Business Processes Without Writing Immediately (9/26)

Manual Creation Seminar on September 26, 2019 (Thursday) in Shinjuku, Tokyo

Don't write suddenly! Start manual creation with visualizing business processes

will be held.

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Recently, against the backdrop of the retirement of the baby boomer generation and the fluidity of human resources, the challenge of "how to smoothly develop talent" has become more significant than ever.

Against this backdrop, more companies are working on the development of operational manuals as a means to efficiently convey the skills and know-how of veteran employees, which had become personalized, to other members.

To create a business manual, you first need to take stock of the tasks that have become dependent on specific individuals and start by organizing the necessary information for the readers.

However, it seems that there are many cases where the person in charge does not know the specific method and cannot take the first step. Alternatively, I often hear stories about starting to write manuals without inventorying the tasks.

Below are some of the concerns expressed by our clients.

・Since the way of doing business varies from person to person, it is unclear whose method should be standardized in the manual.
I don't know what content to include and how to write it in the manual.
・I created it for now, but the information is not complete.
・I am busy with my original responsibilities and cannot find the time as I would like.
・Internal members do not understand the importance of manual creation. No one is willing to help.

Our company provides support to customers facing such challenges at each step, from organizing operations to creating manuals.

In this seminar, we will introduce tips for organizing business processes, which is an important step in creating business manuals, as well as examples of initiatives from other companies (such as major electronics manufacturers and major telecommunications companies) that are actually working on developing business manuals.

Through the business organization workshop, you can learn practically, so this is definitely content that those who are about to work on organizing and improving internal business manuals, as well as those who want to organize their own work, should refer to.

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Human Science provides consulting to design manual standards tailored to your company, based on our track record of over 1,947 manual creation projects, supporting in-house manual production and working on business improvements.

This seminar is a popular event that has been attended by over 100 participants annually (based on results from 2017 and 2018).

After the seminar, we will provide individual consultations as needed.

Please check the "Request for Individual Consultation" box on the application form.

Feel free to join us!

Participation Benefits

Those who participated in the seminar will receive,

Manual Standardization Starter Pack

We will guide you through the trial.

The Manual Standardization Starter Pack includes the following services:
・Manual Evaluation and Analysis Service Trial
・Manual Creation Management System "AiLingual" Trial

Program

Lecture: 80 minutes

– Overview of the Market Surrounding Manuals
– Business Organization Workshop
– Case Studies
– Introduction to Human Science Methods/Services
– Summary of Today's Points

Q&A: 15 minutes

Individual Consultation (First 2 Groups)

Eligible Persons

For those in charge of creating company manuals
・Those considering the introduction of knowledge sharing tools (systems) and planning their company's business improvement projects
・Those who are engaged in manual development as part of business improvement activities
- Those who need to take inventory of their work for handover and manual preparation

Participation from competing companies and individuals may be declined.
*We allow up to two participants from the same company.
* If there are many participants, a lottery will be held.

Key Points of the Seminar

・Case Studies: We will introduce the challenges and solutions of the cases we have actually collaborated on. (Major electronics manufacturers, major telecommunications companies, etc.)

- Workshop: We will conduct a practical business organization workshop that you can take back and implement in your company.

Event Guidelines

Date and Time

September 26, 2019 (Thursday) 1:30 PM - 3:05 PM
*Individual Consultation (for those who wish to participate): 15:05~
* Reception starts at 1:15 PM

Location: Real Seminar Room

160-0023
7F Zenken Plaza II, 1-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo
2 minutes walk from JR Shinjuku Station West Exit >> Access
*Please note that this is different from the conventional Human Science Seminar Room venue.

Cost: Free

Capacity

45
* If there are many participants, a lottery will be held.

Application

Please apply for participation in this seminar using the form below.
We will get back to you from our representative.

Seminar Registration

Application Deadline: September 19, 2019 (Thursday)

*We allow up to two participants from the same company.
Participation from competing companies and individuals may be declined.
* If there are many participants, a lottery will be held.

Instructor

Yoshiyuki Yasuoka

・Technical Writer and Consultant Experience: 20 years
Engaged in projects for creating operation manuals for internal systems, business manuals, various instruction manuals, product utilization guides, and educational materials.
Continuously responsible as a manual production consultant and seminar instructor for clients such as Yokogawa Electric Corporation, Mitsubishi Electric Corporation, Daiichi Sankyo Business Associates, Mitsui Sumitomo Insurance Company, and Daiichi Sankyo Business Associates.
・2013 TC Symposium*1 "First Video Manual: Starting from Scenario Writing"
　At the TC Symposium, I have been a speaker and coordinator for panel discussions every year from 2013 to the present in 2018.
・2015 Nikkan Kogyo Shimbun "Points for Creating Video Manuals in Manufacturing Sites"
　Since 2015, I have been serving as an instructor for manual creation and video production several times a year for the manufacturing industry at seminars hosted by the Nikkan Kogyo Shimbun.
・2015 Japan Tech Center "Effective Video Manual Creation", among others
　Since 2015, the Japan Tech Center has held seminars several times a year, providing instruction on manual creation and video production for the manufacturing industry.
・2016: Gave a presentation at CEATEC JAPAN on "Winning in Global Competition! 'Document Management and Operations in the IoT Era' Seminar"
　　*Hosted by the General Incorporated Foundation Technical Communicators Association

Yuriko Sawada

・Japanese-English and Multilingual Translation Coordinator
・As a localization specialist, engaged in translation projects from Japanese to English and multilingual versions.
Responsible for the introduction of machine translation, quality evaluation and verification of multiple engines, and information exchange with engine vendors.
Involved in the standardization of English quality and the creation of style guides for companies, as well as conducting research and verification of source texts that are easy to machine translate.
・Since 2014, regularly held seminars on "Mastering Machine Translation" hosted by Human Science
・2015 JTF *1 Translation Festival "Best Practices for Topic Document Translation Revealed from DITA and CMS Implementation Case Studies"
・2018 TC Symposium "Learning from 10 Companies! - Challenges and Solutions in Implementing Machine Translation"
　　*Japan Translation Federation