[Seminar] 5th Session: Learning from Case Studies! Know-how for Improving In-house Manual Quality - Determining the Level of Standardization and Balancing Quality and Efficiency Criteria - (Free, March 1st)

January 17, 2017

[Seminar] 5th Session: Learning from Case Studies! Know-how for Improving In-house Manual Quality - Determining the Level of Standardization and Balancing Quality and Efficiency Criteria - (Free, March 1st)

This seminar has concluded.
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In-house Manual Seminar on March 1, 2017 (Wednesday)

"5th Session: Learning from Case Studies! Know-how for Improving In-house Manual Quality - Determining the Level of Standardization and Balancing Quality and Efficiency" will be held.

 

This seminar is the 5th installment following the series of seminars held so far.

・"Learn from Case Studies! Know-how for Improving In-house Manual Quality - Forming a Common Understanding with Stakeholders"

- "Learn from Case Studies! Know-how for Improving In-house Manual Quality - Things to Decide When Standardizing Manuals and How to Proceed"

・"Learn from Case Studies! Know-how for Improving In-house Manual Quality - Starting with Standardization of Japanese Manuals to Enhance Quality of Manuals for Overseas Markets"

Learn from Case Studies! Know-how for Improving In-house Manual Quality - Enhancing International Competitiveness! Starting with Standardization, Assetization of Translations and Reduction of Production Costs

Overview

This time, I will talk about the theme of "Determining the Level of Standardization."

This content is understandable even for those who have not participated in past seminars. Please feel free to join us.

 

With the globalization of the market, it has become urgent for companies in various industries and sectors to enhance their international competitiveness, and improving quality, increasing operational efficiency, and reducing costs have become the key challenges for businesses.

Additionally, we must address the challenges of how to smoothly cultivate the next generation of talent and how to ensure the transfer of skills, as we are facing a mass retirement of skilled engineers and developers.

 

On the other hand, due to the lack of information such as manual improvement know-how and success stories from other companies to solve these challenges, it seems that manual managers at various companies often struggle with questions like "Is this really the right approach?" "How much should I be particular about it?" "What are the tips for creating easy-to-use manuals?".

 

In this seminar, we will explain the method of "standardization" based on TC (Technical Communication), drawing on our 30 years of experience as a manual production company. This is essential content for considering approaches tailored to the needs of each company.

 

If you are a person in charge or an administrator struggling with the above, please join us! If you want to explore solutions to the challenges of your company's technical documentation, we encourage you to participate.

After the seminar, we will provide individual consultations as needed. Please check the "Request for Individual Consultation" box on the application form.

 

Feel free to join us!

 

DocumentSeminarMaterial002 DocumentSeminarMaterial001

Event Guidelines

Date and Time
  • March 1, 2017 (Wednesday) 1:30 PM - 2:45 PM
  • *Individual Consultation (for those who wish to participate): 2:45 PM -
  • * Reception starts at 1 PM ~
Location
Human Science Corporation Conference Room
Tokyo, Shinjuku-ku, Nishi-Shinjuku 2-7-1 Odakyu Dai-ichi Seimei Building 13th Floor >>Access
IMG_3061 DSC01058_2
Cost
Free
Capacity
  • 14 people
  • *We allow up to two participants from the same company.
  • *There is a possibility of cancellation if the minimum number of participants is not reached.
  • We will contact you about one week in advance in case of cancellation.
Target Audience (e.g.)
  • ・Manual Quality Manager
  • ・Administrators facing issues with in-house manuals
  • ・Those whose mission is to standardize manuals and improve branding
  • Participation from competing companies and individuals may be declined.
  • *We allow up to two participants from the same company.
How to Apply
  • Please apply for participation in this seminar from here .
  • We will get back to you from our representative.
Application Deadline
February 22, 2017 (Wednesday)

Program

  • Case Study: 60 Minutes
  • – What is Standardization (Standardization ~ Structuring ~ Automation)
  • – Determining the level of standardization tailored to each company's needs
  • – Case Studies
  • – Recap of Today's Points
  • Q&A: 15 minutes
  • Individual Consultation: 30 minutes (First 2 applicants)

Key Points of the Seminar

  • Introducing analytical methods to visualize document quality

    • 　We will introduce how the visualization of document quality contributed to the PDCA cycle of companies in actual cases where we have collaborated.


  • What are the tips for ensuring manual quality?

    • 　Here are some tips for efficiently managing the quality of manuals.

Instructor

Yoshiyuki Yasuoka

Yoshiyuki Yasuoka

  • ・16 years of experience in technical writing
  • Engaged in projects for creating operation manuals for internal systems, business manuals, various instruction manuals, product utilization guides, and educational materials.
  • ・Active as a manual evaluator and consultant for major manufacturers' manual production
  • ・Since 2008, continuously responsible as a dedicated instructor for the product manual development department of a major FA equipment manufacturer.
  • - "How to Create Easy-to-Understand Instruction Manuals and Know-How for Reducing Production Costs" and "Techniques for Creating Manuals Useful for Multilingual Deployment" are among the themes for which I have served as a seminar instructor.
  • - Regularly serves as a seminar instructor at Nikkan Kogyo Shimbun and Japan Tech Center
  • ・2013 Special Session at TC Symposium: "Introduction to Video Manuals" presentation
  • ・2014 Special Session at TC Symposium: "Creating Video Manuals - Practical Edition" presentation
  • ・2015 TC Symposium case study presentation on "Solving Issues with In-House Manuals"
  • ・In 2016, presented a case study at the TC Symposium titled "Standardization of In-house Manuals: Business Improvement of Manuals for the IoT Era"
  • ・2016 TC Symposium Panel Discussion Coordinator for "How to Nurture Industrial Equipment Manual Creators - In-house Manual Human Resource Development and Skills"
  • ・2016: Gave a presentation at CEATEC JAPAN on "Winning in Global Competition! 'Document Management and Operations in the IoT Era' Seminar"

    • Kaori Horikoshi

    Kaori Horikoshi

  • ・14 years of experience in technical writing
  • ・Engaged in projects for creating seminar materials for Microsoft Office products, books, various product manuals, help documents, and business manuals.
  • Involved in manual evaluation, consulting for major electronics manufacturers in manual creation, and developing seminar materials for representatives of major insurance companies.
  • In addition to Japanese manuals, also responsible for multifunction printer operation manuals (20 languages) as a translation director.
  • ・Active as a machine translation consultant
  • ・ 2013 23rd JTF (Japan Translation Federation) Translation Festival "Approaches to Machine Translation in Multilingual Contexts - From the Perspectives of Evaluation and Process" Lecture

Related Services

Manual Creation

In-house Manual Support

Case Study: Manual Creation and In-house Support

How to Apply

This seminar has concluded.
If you would like to receive seminar notification emails, please register using the button below.


 

 

Contact Us

If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .

For inquiries by phone, please contact us at the number below.

TEL: +81 35-321-3111

Person in Charge: Business Promotion Department, Kumazawa