[Web Seminar]
The seminar on manual maintenance, which was held in January 2024 and received many applications, will be available for recorded distribution due to its popularity!
No more failures! Towards the operation of manuals that are 'used' - Explaining the 'preparations' that lead to the successful introduction of manual creation tools
The recording will be streamed on Thursday, October 24, 2024, from 12:00 PM to 1:00 PM.
Immediately after the distribution, we will also accept inquiries regarding manuals and manual creation tools.
If you are interested, please select "Desired" in the "Individual Consultation" section of the application form. (First three groups only)
Participation from competing companies and individuals may be declined.
———————————————————————————————————————Manuals that support business efficiency and employee training only demonstrate their value when they are used. To escape the situation of "having created a manual but not using it," more companies are considering and implementing manual creation tools.
However, simply introducing tools does not automatically create manuals that will be "used" and lead to operational progress. The key to establishing manuals on-site and maximizing the benefits of implementation lies in the "preparation before implementation." It is important to identify the challenges hidden in the current manual operations, such as being "difficult to understand" and "hard to find," and to align with stakeholders involved in creating and using the manuals on what the ideal state should be.
In this seminar,
Methods for issue analysis and consensus building to be conducted before the introduction of manual creation tools
- Implementation and operation of effective manual creation tools
We will share know-how from tool implementation preparation to operational establishment.
Human Science Co., which supports everything from business organization to manual production, and Konica Minolta, which provides the tool "COCOMITE" to support manual creation and operation, will share insights and experiences accumulated without reservation. We look forward to your participation!
Eligible Persons
・Those considering the introduction of manual creation tools
・Those interested in introducing manual creation tools but unsure where to start
・Those who have introduced manual creation tools but are not utilizing them
・Those who are advancing standardization and manualization in their operations but feel it is not going well
・Those who want to learn how to utilize manuals and knowledge that are dormant within the company across the organization
*Please note that participation from other companies in the same industry and individuals is not allowed.
Participation Benefits
Participants in the seminar will receive the following benefits:
① Provision of seminar presentation materials (free)
② Online individual consultation regarding the use of manuals and knowledge (free)
③ "Manual Quick Diagnosis" service (free)
④ Implementation of normally paid onboarding study sessions during the COCOMITE trial (free)
*If you wish, please respond to the survey after the seminar.
*We will provide further information at a later date.
Program
Lecture: 60 minutes
- – Introduction
- – Achieving business efficiency and eliminating dependency through online manuals (Introduction to COCOMITE)
- – Challenges Surrounding Business Improvement Through Manuals
- – How to promote the use of manuals (document analysis, surveys, interviews)
- – Case Studies
- – Introduction to Human Science Methods/Services
Individual Consultation (First 3 Groups)
*The program is subject to change without notice.
Event Guidelines
- Date and Time
-
- October 24, 2024 (Thurs) 12:00 PM - 1:00 PM
- *Individual Consultation (for those who wish to participate): 1:00 PM -
- Cost
- Free
- How to Participate
-
- This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered. - For information about the playback environment for Zoom, please check here.
- This seminar is a web seminar using Zoom.
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: October 23, 2024 (Wed)
- *Please note that participation from other companies in the same industry and individuals is not allowed.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Instructor
Konica Minolta Japan, Inc.
Moeka Takamatsu
Joined Konica Minolta as a new graduate, and then engaged in inside sales at a domestic sales company.
Responsible for inside sales linked with digital marketing, maintaining a deal conversion rate of over 30%.
Also involved in the preparation for the launch of a new subscription SaaS service (COCOMITE) during these activities.
Engaged in sales development, including the establishment of remote non-face-to-face sales processes and sales systems.
In 2020, transferred to the current position upon nomination, overseeing inside sales and online sales promotion for COCOMITE, as well as digital marketing and customer success promotion.
Human Science Co., Ltd.
Hitoshi Yasuoka
- Engaged in the creation of various types of manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・In charge of Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others. - ・Since 2013, I have served as a lecturer and coordinator for panel discussions at the TC Symposium, Nikkan Kogyo Shimbun, and Japan Tech Center every year until now.
- ・2018 TC Symposium*1 "Required Personnel and Development Methods for In-House Manuals"
- ・2018 TC Symposium "Startup of In-House Manuals"
- ・2018 Nikkan Kogyo Shimbun "How to Create and Review Basic Work Manuals in Manufacturing Sites"
- ・2018 Japan Tech Center "Creating Easy-to-Understand Technical Documents and Writing Techniques"
- ・2019 TC Symposium * "Methods to Change Person-Dependent Work - Factors That Cannot Be Solved by Tools or Systems and Their Solutions!"
- ・2023 TC Symposium * "Coexistence of TC and AI - Creating New Value from Mutual Complementation -"
- ・2024 TC Symposium * "Knowledge Management Using Generative AI - Considerations on Accuracy Improvement through TC"
- *Hosted by the General Incorporated Foundation Technical Communicators Association
Manual Creation Support Achievements
Mitsubishi Electric Corporation
and many others
Related Services
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: October 23, 2024 (Wed)
- *Please note that participation from other companies in the same industry and individuals is not allowed.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Scheduled Seminars
Details will be posted later. If you would like to receive a seminar notification email, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in charge: Document Solutions Department Consulting Group, Tsukura
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