Web Seminar on November 25, 2021 (Thursday)
Why are manuals not used on-site?
～Key points for manual adoption and operation that business improvement personnel should know～
will be held.
*This seminar covers the same content as the webinars held on April 13, 2021 (Tuesday) and July 27, 2021 (Tuesday).
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This time, the theme is "How to establish business manuals in the field."
With new working styles such as staggered commuting and telework becoming established, many may be considering how to approach future work styles. In this context, many companies may be considering the development of SOPs/manuals and the introduction of knowledge-sharing tools to facilitate smooth sharing of internal know-how.
On the other hand, we often hear voices like the following from companies that have already started their initiatives.
Despite having created the manual, it is not being utilized at all on-site.
- Although a manual was created once, it has not been updated since.
- A knowledge sharing tool was introduced, but it has been left unattended without being established on-site.
In this seminar, we will introduce the factors that lead to the results mentioned above, as well as specific know-how to successfully establish and operate manuals.
This content includes participatory workshops on manual analysis and practical examples and demonstrations of knowledge sharing tools.
We invite all business improvement personnel whose mission is to promote the organization and sharing of internal knowledge and manuals to actively participate.
Additionally, after the seminar, we will be available to discuss any concerns you may have.
If you wish, please select "Desired" in the "Individual Consultation" section of the application form.
(First three groups)
Eligible Persons
・Those who are working on manual development as part of business improvement activities
・Those considering the introduction of knowledge and manual sharing tools (systems)
・Those considering the development of manuals in video format
・Persons in charge of manual creation in companies
Participation from competing companies and individuals may be declined.
Participation Benefits
Participants in the seminar will receive the following benefits:
① Online individual consultation regarding business manual development (free)
② Online individual consultation regarding internal information sharing tools (free)
③ One-month trial of the manual & knowledge management tool "Toaster Team" (free)
④ 50% off the initial fee for implementing the manual & knowledge management tool "Toaster Team"
⑤ "Business Manual Simple Diagnosis" service (free)
*If you wish, please respond to the survey after the seminar.
*We will provide further information at a later date.
Program
Lecture: 85 minutes
- – Introduction
- – Challenges Surrounding Manuals in the Field
- – Visualization of manual issues (document analysis, surveys, interviews)
- – Document Analysis Workshop
- – Case Studies
- – Introduction to Human Science Methods/Services
- – Introduction to the Manual & Knowledge Management Tool "Toaster Team"
Individual Consultation (First 3 Groups)
*The program is subject to change without notice.
Event Guidelines
- Date and Time
-
- November 25, 2021 (Thursday) 3:00 PM - 4:30 PM
(Reception: 2:30 PM - ) - *Individual Consultation (for those who wish to participate): 4:30 PM -
- November 25, 2021 (Thursday) 3:00 PM - 4:30 PM
- Cost
- Free
- How to Participate
-
- This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered. - For information about the playback environment for Zoom, please check here.
- This seminar is a web seminar using Zoom.
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: November 18, 2021 (Thursday)
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Instructor
Human Science Co., Ltd.
Hitoshi Yasuoka
- Engaged in the creation of various types of manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・In charge of Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others. - ・Since 2013, I have served as a lecturer and coordinator for panel discussions at the TC Symposium, Nikkan Kogyo Shimbun, and Japan Tech Center every year until now.
- ・2018 TC Symposium*1 "Required Personnel and Development Methods for In-House Manuals"
- ・2018 TC Symposium "Startup of In-House Manuals"
- ・2018 Nikkan Kogyo Shimbun "How to Create and Review Basic Work Manuals in Manufacturing Sites"
- ・2018 Japan Tech Center "Creating Easy-to-Understand Technical Documents and Writing Techniques"
- *Hosted by the General Incorporated Foundation Technical Communicators Association
noco Corporation
Chikusa Takahashi
Noco Inc. CCO and Customer Desk Manager of the QOS Division. Engaged in implementation support for customers using the manual and knowledge management application "toaster team" and those considering its introduction. Utilizing experience in back-office management planning, accounting, and human resources, I strive to provide support tailored to our customers' challenges.
Manual Creation Support Achievements
Mitsubishi Electric Corporation
and many others
Related Services
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: November 18, 2021 (Thursday)
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Scheduled Seminars
Details will be posted later. If you would like to receive a seminar notification email, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in Charge: Business Promotion Department, Saga
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