Web Seminar on August 26, 2020 (Wednesday)
A Must-See for DX Promotion Personnel! What Manuals Are Necessary for Business Transformation?
How to Create and Review Business Manuals Accompanying System Implementation (8/26)
will be held.
*This seminar covers the same content as the seminars held on December 5, 2019 (Thursday) and January 30, 2020 (Thursday).
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Digital transformation (DX) utilizing data and digital technology is gaining attention to respond to the rapid changes in the business environment.
The way we work and the nature of services have changed dramatically due to the new coronavirus, prompting some advanced companies to further promote system investments aimed at growth and transformation.
Against this backdrop, we have seen an increase in inquiries from our clients regarding the inventory of operations and the improvement/maintenance of manuals due to the renewal of internal systems.
Revamping the internal system means transforming the way we work and our mindset. To drive this transformation, it is necessary to define the system's intent, how it should be used, and how we want to advance our business in documents such as manuals, and share this with employees as the company's intentions and objectives.
However, it seems that many companies face challenges like the following.
- Due to the different systems used for various operations, it is difficult to define the overall flow and relationships of the operations as a manual.
- The current manuals are not systematically organized, resulting in information being scattered across operation procedures and business descriptions, making it unclear how to consolidate everything.
- Due to the wide scope of work and the presence of multiple players, it is unclear from which perspective and to what level of detail the manuals should be developed.
- Each system has a dedicated developer creating the manual, so the content is limited to each manual and not summarized from a business perspective.
There is not just one form of a manual. The ideal form varies depending on the industry, the challenges faced by each company, their structure, the way they work, and their objectives. Simply adopting another company's method does not guarantee success.
The phase of designing the purpose of our manual maintenance and its ideal state is important.
In this seminar, we will introduce methods for current situation analysis in the manual design phase, know-how for manual design tailored to each company, and examples of initiatives from other companies that are actually working on the development of business system manuals.
We will also hold workshops on analytical methods, so the content will be practical and can be implemented immediately in your company.
This is content that we hope will be useful for those in charge who are working on the development of manuals related to the introduction and renewal of internal systems.
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Human Science provides consulting to design manual standards tailored to your company, based on our track record of over 2,000 manual creation projects, and we work on improving operations from in-house manual support.
This seminar is a popular event that has been attended by over 100 participants annually (based on 2019 results).
After the seminar, we will provide individual consultations as needed.
Please check the "Request for Individual Consultation" box on the application form.
Feel free to join us!
Participation Benefits
Those who participated in the seminar will receive,
① Manual Quick Diagnosis Service (Free)
② Manual Standardization Trial Pack (Special Price)
We will guide you.
The manual standardization trial pack includes the following services:
・Manual Evaluation and Analysis Service Trial
・Manual Creation Management System "COCOMITE" Trial
Program
Lecture: 80 minutes
- – Overview of the Market Surrounding Manuals
- – Perspectives that DX Promotion Personnel Should Acquire
- – Visualization of Issues (Document Analysis, Surveys, Interviews)
- – Document Analysis Workshop
- – Case Studies (Major Consulting Company)
- – Introduction to Human Science Methods/Services
- – Summary of Today's Points
Q&A: 15 minutes
Individual Consultation (First 2 Groups)
Eligible Persons
- ・Those who are engaged in manual development as part of their DX promotion activities
- ・Those considering the introduction of knowledge sharing tools (systems) and planning their company's business improvement projects
- Participation from competing companies and individuals may be declined.
Key Points of the Seminar
・Case Studies: We will introduce the challenges and solutions of the cases we have actually collaborated on (such as major consulting firms).
- Workshop: We will conduct a practical business organization workshop that you can take back and implement in your company.
Event Guidelines
- Date and Time
-
- August 26, 2020 (Wednesday) 14:30 - 16:05
- *Individual Consultation (for those who wish to participate): 16:05~
- Cost
- Free
- How to Participate
-
- This seminar is a web seminar using Zoom.
Details on how to participate will be communicated separately via email to those who have registered.
- For information about the playback environment for Zoom, please check here.
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: Tuesday, August 18, 2020
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Instructor
Yoshiyuki Yasuoka
- ・Technical Writer and Consultant Experience: 20 years
- Engaged in projects for creating operation manuals for internal systems, business manuals, various instruction manuals, product utilization guides, and educational materials.
- Continuously responsible as a manual production consultant and seminar instructor for clients such as Yokogawa Electric Corporation, Mitsubishi Electric Corporation, Daiichi Sankyo Business Associates, Mitsui Sumitomo Insurance Company, and Daiichi Sankyo Business Associates.
- ・2013 TC Symposium*1 "First Video Manual: Starting from Scenario Writing"
- At the TC Symposium, I have been a speaker and coordinator for panel discussions every year from 2013 to the present in 2018.
- ・2015 Nikkan Kogyo Shimbun "Points for Creating Video Manuals in Manufacturing Sites"
- Since 2015, I have been serving as an instructor for manual creation and video production several times a year for the manufacturing industry at seminars hosted by the Nikkan Kogyo Shimbun.
- ・2015 Japan Tech Center "Effective Video Manual Creation", among others
- Since 2015, the Japan Tech Center has held seminars several times a year, providing instruction on manual creation and video production for the manufacturing industry.
- ・2016: Gave a presentation at CEATEC JAPAN on "Winning in Global Competition! 'Document Management and Operations in the IoT Era' Seminar"
- *Hosted by the General Incorporated Foundation Technical Communicators Association
-
Manual Creation Support Achievements
Mitsubishi Electric Corporation
Yamaha Corporation
SBI SECURITIES Co.,Ltd.
Cygames, Inc.
IHI Corporation
Yokogawa Electric Corporation
DENSO CORPORATION
and many others
Related Services
Manual Creation
Case Study: Manual Creation
Application
- Please apply for participation in this seminar using the form below.
- We will get back to you from our representative.
Application Deadline: Tuesday, August 18, 2020
- Participation from competing companies and individuals may be declined.
- We will contact participants via email a few days before the event regarding the method to view the webinar and the access URL.
- Individual consultations will be conducted in a web conference format.
Scheduled Seminars
Details will be posted later. If you would like to receive a seminar notification email, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in Charge: Business Promotion Department, Saga
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