[Seminar] A Must-See for Business Improvement Personnel! How to Create and Review Manuals that Help with Business Improvement (1/30)

Manual Creation Seminar on January 30, 2020 (Thursday) in Shinjuku, Tokyo

A Must-See for Business Improvement Personnel! How to Create and Review Manuals that Help with Business Improvement

will be held.

*This seminar is the same content as the seminar held on December 5, 2019 (Thursday).

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It is necessary to work on improving manuals for business improvement, but...

・I was tasked with improving the manual with a focus on business improvement, but I don't know what the goal of the improvement should be.
- With multiple departments, there is no shared standard for what kind of manuals the company should have, making it difficult to determine the direction for improvement.
I would like other departments to work on improving the manuals, but I am struggling with how to present quantitative evidence rather than qualitative.

As work style reforms are being promoted, many companies are embarking on initiatives for business improvement, and as part of this, an increasing number of companies are focusing on reviewing and organizing their operational manuals.

However, such initiatives often face challenges in setting goals and measuring effectiveness, and it seems that many responsible individuals are anxious about how to proceed.

Manuals tend to have subjective judgments regarding their quality, making it difficult to objectively measure the effectiveness of improvements. In many cases, if one recklessly starts improvements or makes mistakes in the approach, the efforts can end up being wasted.

However, in order to properly measure the effects of improvements and achieve results that lead to business enhancements,

1. First, organize the current issues and needs related to the manual.
② Clearly define the priority of issues and ensure a common understanding among stakeholders regarding the purpose and effects of improvements

is necessary.

We believe that by sharing perspectives on what the current issues are, what the priority issues should be, and what the desired state of individuals (or things) should be after improvements, we can finally stand at the starting line for manual improvement.

In this seminar, we will introduce the know-how for advancing manual improvements that deliver tangible results recommended by our company, which supports business improvement as a manual production company.

We also conduct document analysis workshops using actual manuals as materials, so the content is designed to be immediately applicable when taken back to your company. This is definitely something that business improvement personnel who are looking to work on manual enhancements should refer to.

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Human Science provides consulting to design manual standards tailored to your company, based on our track record of over 1,947 manual creation projects, supporting in-house manual production and working on business improvements.

This seminar is a popular event that has been attended by over 100 participants annually (based on 2019 results).

After the seminar, we will provide individual consultations as needed.

Please check the "Request for Individual Consultation" box on the application form.

Feel free to join us!

Program

Lecture: 80 minutes

– Overview of the Market Surrounding Manuals
– Perspectives that business improvement personnel should acquire
– Visualization of Issues (Document Analysis, Surveys, Interviews)
– Document Analysis Workshop
– Case Study (Major Automobile Manufacturer)
– Introduction to Human Science Methods/Services
– Summary of Today's Points

Q&A: 15 minutes

Individual Consultation (First 2 Groups)

Eligible Persons

・Those who are engaged in manual development as part of business improvement activities
・Those considering the introduction of knowledge sharing tools (systems) and planning their company's business improvement projects

Participation from competing companies and individuals may be declined.
*We allow up to two participants from the same company.
* If there are many participants, a lottery will be held.

Key Points of the Seminar

・Case Studies: We will introduce the challenges and solutions from actual cases where we have collaborated with clients (such as major automobile manufacturers).

- Workshop: We will conduct a document analysis workshop that you can take back and implement in your own company.

Event Guidelines

Date and Time

January 30, 2020 (Thursday) 14:30 - 16:05
*Individual Consultation (for those who wish to participate): 16:05~
* Reception starts at 2:15 PM

Location: Human Science Corporation Conference Room
2-7-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, 13th Floor, Odakyu Dai-ichi Seimei Building >>Access

Cost: Free

Capacity

14 people
* If there are many participants, a lottery will be held.

Application

Please apply for participation in this seminar using the form below.
We will get back to you from our representative.

Seminar Registration

Application Deadline: January 27, 2020 (Monday)

*We allow up to two participants from the same company.
Participation from competing companies and individuals may be declined.
* If there are many participants, a lottery will be held.

Instructor

Yuriko Sawada

・Japanese-English and Multilingual Translation Coordinator
・As a localization specialist, engaged in translation projects from Japanese to English and multilingual versions.
Responsible for the introduction of machine translation, quality evaluation and verification of multiple engines, and information exchange with engine vendors.
Involved in the standardization of English quality and the creation of style guides for companies, as well as conducting research and verification of source texts that are easy to machine translate.
・Since 2014, regularly held seminars on "Mastering Machine Translation" hosted by Human Science
・2015 JTF *1 Translation Festival "Best Practices for Topic Document Translation Revealed from DITA and CMS Implementation Case Studies"
・2018 TC Symposium "Learning from 10 Companies! - Challenges and Solutions in Implementing Machine Translation"
　　*Japan Translation Federation

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Nao Makiyama

Responsible for planning structure, design considerations, writing, and overall direction in the production of various business manuals and product manuals.
・Responsible for writing direction of the genetic testing device manual for Nippon Sheet Glass Co., Ltd.
Engaged in manual internal support such as rewriting and developing guidelines for the manual improvement work of Prudential Gibraltar Financial Life Insurance Company.
・Engaged in the production of e-learning materials for Hitachi Construction Machinery.