[Seminar] A Must-See for Business Improvement Personnel! How to Create and Review Manuals Useful for Business Improvement (12/5)

Manual Creation Seminar on December 5, 2019 (Thursday) in Shinjuku, Tokyo

A Must-See for Business Improvement Personnel! How to Create and Review Manuals that Help with Business Improvement

will be held.

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It is necessary to work on improving manuals for business improvement, but...

・I was tasked with improving the manual with a focus on business improvement, but I don't know what the goal of the improvement should be.
- With multiple departments, there is no shared standard for what kind of manuals the company should have, making it difficult to determine the direction for improvement.
I would like other departments to work on improving the manuals, but I am struggling with how to present quantitative evidence rather than qualitative.

As work style reforms are being promoted, many companies are embarking on initiatives for business improvement, and as part of this, an increasing number of companies are focusing on reviewing and organizing their operational manuals.

However, such initiatives often face challenges in setting goals and measuring effectiveness, and it seems that many responsible individuals are anxious about how to proceed.

Manuals tend to have subjective judgments regarding their quality, making it difficult to objectively measure the effectiveness of improvements. In many cases, if one recklessly starts improvements or makes mistakes in the approach, the efforts can end up being wasted.

However, in order to properly measure the effects of improvements and achieve results that lead to business enhancements,

1. First, organize the current issues and needs related to the manual.
② Clearly define the priority of issues and ensure a common understanding among stakeholders regarding the purpose and effects of improvements

is necessary.

We believe that by sharing perspectives on what the current issues are, what the priority issues should be, and what the desired state of individuals (or things) should be after improvements, we can finally stand at the starting line for manual improvement.

In this seminar, we will introduce the know-how for advancing manual improvements that deliver tangible results recommended by our company, which supports business improvement as a manual production company.

We also conduct document analysis workshops using actual manuals as materials, so the content is designed to be immediately applicable when taken back to your company. This is definitely something that business improvement personnel who are looking to work on manual enhancements should refer to.

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Human Science provides consulting to design manual standards tailored to your company, based on our track record of over 1,947 manual creation projects, supporting in-house manual production and working on business improvements.

This seminar is a popular event that has been attended by over 100 participants annually (based on results from 2017 and 2018).

After the seminar, we will provide individual consultations as needed.

Please check the "Request for Individual Consultation" box on the application form.

Feel free to join us!

Program

Lecture: 80 minutes

– Overview of the Market Surrounding Manuals
– Perspectives that business improvement personnel should acquire
– Visualization of Issues (Document Analysis, Surveys, Interviews)
– Document Analysis Workshop
– Case Study (Major Automobile Manufacturer)
– Introduction to Human Science Methods/Services
– Summary of Today's Points

Q&A: 15 minutes

Individual Consultation (First 2 Groups)

Eligible Persons

・Those who are engaged in manual development as part of business improvement activities
・Those considering the introduction of knowledge sharing tools (systems) and planning their company's business improvement projects

Participation from competing companies and individuals may be declined.
*We allow up to two participants from the same company.
* If there are many participants, a lottery will be held.

Key Points of the Seminar

・Case Studies: We will introduce the challenges and solutions from actual cases where we have collaborated with clients (such as major automobile manufacturers).

- Workshop: We will conduct a document analysis workshop that you can take back and implement in your own company.

Event Guidelines

Date and Time

December 5, 2019 (Thursday) 14:30 - 16:05
*Individual Consultation (for those who wish to participate): 16:05~
* Reception starts at 2:15 PM

Location: Real Seminar Room

160-0023
7F Zenken Plaza II, 1-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo
2 minutes walk from JR Shinjuku Station West Exit >> Access
*Please note that this is different from the conventional Human Science Seminar Room venue.

Cost: Free

Capacity

45
* If there are many participants, a lottery will be held.

Application

Please apply for participation in this seminar using the form below.
We will get back to you from our representative.

Seminar Registration

Application Deadline: December 2, 2019 (Monday)

*We allow up to two participants from the same company.
Participation from competing companies and individuals may be declined.
* If there are many participants, a lottery will be held.

Instructor

Yoshiyuki Yasuoka

・Technical Writer and Consultant Experience: 20 years
Engaged in projects for creating operation manuals for internal systems, business manuals, various instruction manuals, product utilization guides, and educational materials.
Continuously responsible as a manual production consultant and seminar instructor for clients such as Yokogawa Electric Corporation, Mitsubishi Electric Corporation, Daiichi Sankyo Business Associates, Mitsui Sumitomo Insurance Company, and Daiichi Sankyo Business Associates.
・2013 TC Symposium*1 "First Video Manual: Starting from Scenario Writing"
　At the TC Symposium, I have been a speaker and coordinator for panel discussions every year from 2013 to the present in 2018.
・2015 Nikkan Kogyo Shimbun "Points for Creating Video Manuals in Manufacturing Sites"
　Since 2015, I have been serving as an instructor for manual creation and video production several times a year for the manufacturing industry at seminars hosted by the Nikkan Kogyo Shimbun.
・2015 Japan Tech Center "Effective Video Manual Creation", among others
　Since 2015, the Japan Tech Center has held seminars several times a year, providing instruction on manual creation and video production for the manufacturing industry.
・2016: Gave a presentation at CEATEC JAPAN on "Winning in Global Competition! 'Document Management and Operations in the IoT Era' Seminar"
　　*Hosted by the General Incorporated Foundation Technical Communicators Association