On August 29, 2018 (Wednesday), at TC Symposium 2018 Tokyo
"Startup of In-House Manuals - How to Start and Review Manual Operations Without Failure" will be announced.
Purpose of the Lecture
We will provide useful information for representatives of companies that have newly emerged needs for manual creation to help them get started.
You will learn how to streamline the manual creation process that has been done on a personal basis into a workflow, as well as tips for visualizing quality standards that have varied depending on the creator. These are the tools and their usage necessary for implementing the PDCA cycle in manual operations moving forward.
We hope this will be an opportunity to consider how to incorporate technical communication into manual creation and what criteria to use when reviewing business operations.
Key Points of the Lecture
You will learn the following content in a workshop format.
・ Standardized approach using the Japanese style guide
・ How to identify check items to avoid personalization
・ Chart-based Diagnosis: How to Review Workflows and How to Design
- Department-specific (Position-specific) Issue Organization Method
The same content is scheduled to be held in both Tokyo and Kyoto.
Event Guidelines
- Date and Time
-
- August 29, 2017 (Wednesday) 10:15 AM - 12:45 PM
- Location
- Tokyo Gakugei University Koganei Campus
Instructor
Yoshiyuki Yasuoka
- ・Technical Writer and Consultant Experience: 20 years
- Engaged in projects for creating operation manuals for internal systems, business manuals, various instruction manuals, product utilization guides, and educational materials.
- Continuously responsible as a manual production consultant and seminar instructor for clients such as Yokogawa Electric Corporation, Mitsubishi Electric Corporation, Daiichi Sankyo Business Associates, Mitsui Sumitomo Insurance Company, and Daiichi Sankyo Business Associates.
- ・2013 TC Symposium*1 "First Video Manual: Starting from Scenario Writing"
- At the TC Symposium, I have been a speaker and coordinator for panel discussions every year from 2013 to the present in 2018.
- ・2015 Nikkan Kogyo Shimbun "Points for Creating Video Manuals in Manufacturing Sites"
- Since 2015, I have been serving as an instructor for manual creation and video production several times a year for the manufacturing industry at seminars hosted by the Nikkan Kogyo Shimbun.
- ・2015 Japan Tech Center "Effective Video Manual Creation", among others
- Since 2015, the Japan Tech Center has held seminars several times a year, providing instruction on manual creation and video production for the manufacturing industry.
- ・2016: Gave a presentation at CEATEC JAPAN on "Winning in Global Competition! 'Document Management and Operations in the IoT Era' Seminar"
- *Hosted by the General Incorporated Foundation Technical Communicators Association
-
Kaori Horikoshi
- ・Technical Writer and Consultant Experience: 16 years
- ・Microsoft Office product seminar materials・Books, various product manuals, help,
Engaged in the creation of business manuals projects - Involved in manual creation consulting, standardization, seminars, and other in-house support for companies such as Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Daiichi Sankyo Business Associates, Mitsui Sumitomo Insurance Company, and Hammock Corporation.
- ・2013 JTF Translation Festival "Approaches to Machine Translation in Multilingual Contexts - From the Perspective of Evaluation and Process"
- ・2015 Daily Industrial News "Key Points for Creating Video Manuals in Manufacturing Sites"
- Since 2015, I have been serving as an instructor for manual creation and video production several times a year for the manufacturing industry at seminars hosted by the Nikkan Kogyo Shimbun.
- ・2015 Tokyo Tech Center "How to Create Easy-to-Use Business Manuals and Procedures - With Exercises -"
- Since 2015, the Japan Tech Center has held seminars several times a year, providing instruction on manual creation and video production for the manufacturing industry.
- *Japan Translation Federation
Manual Creation Support Achievements
Mitsubishi Electric Corporation
Related Services
Case Study: Manual Creation and In-house Support
Scheduled Seminars
Scheduled Manual Creation Seminar for Fiscal Year 2018
Friday, July 13, 2018, Friday, October 12, 2018, Friday, January 25, 2019
If you would like to receive seminar announcement emails after August, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .
For inquiries by phone, please contact us at the number below.
TEL: +81 35-321-3111
Person in Charge: Business Promotion Department, Saga