Flow of Manual Creation (When creating a new instruction manual)

	Customer		Human Science
Investigation Analysis	Meeting Providing Materials The materials to be prepared include specifications, product brochures, educational materials, etc. Any type of material is acceptable. If there are no materials available, we will conduct interviews to understand the content.		Hearing We will ask about the target user, intended use, budget, delivery date, etc. Investigation and Analysis We will review and investigate existing manuals and materials. We may also propose user surveys as needed.
▼
Proposal	Confirmation of Proposal Details		Sample Manuscript, Proposal, Proposal (Example) ■Improvement of Writing Style ・Organize the table of contents into a hierarchical structure, with user-centric headings ・Differentiating between operating procedures and machine operations ■Layout Improvement ・Title design, header information display, etc. to improve searchability ・Margin, icons, illustrations / Proposal to improve readability by utilizing screen ■Information Organization Improvement ・Product Features ・Separate the operation procedure and investigation results, making the flow of operation easy to understand Estimates, submission of schedules, Sample Manuscript,Organizational Development We will arrange Project Managers, Technical Writers, and DTP Operators. If there are plans to create English or multilingual versions after creating Japanese manuals, we will also incorporate English Writers and Translation Coordinators as needed.
▼
Design	Meeting
	▼		▼
	Table of Contents, Layout Design, Confirmation of Terms (Guidelines)		Creating Table of Contents Layout Design Creating Guidelines
▼
Writing	Confirmation of Writing Content Response and Instructions		Writing Writing Points (Example) ・Utilizing agreements and glossaries when working with multiple people =Consistency in expression and notation ・Keep sentences short and avoid complex sentence structures - Avoid using verbose expressions and unnecessary reference information as much as possible to prevent unnecessary increase in volume. UI Screen Capture and Processing Illustration Creation Device Testing
			▼
			DTP and HTML Editing Help Compile Converts files, table of contents, search terms, etc. into a help format and generates help. This is the process of creating help.
			▼
			Pre-submission check Utilization of proofreading tools (such as Just Right!) ・Text proofreading 　Check items: Writing, UI on the screen, and 　consistency of UI descriptions in the body text, 　unification of terminology and other 15 items ・DTP check 　Check items: Line breaking, consistency of referenced illustrations, kerning, columns, and other 20 items ・Help check 　Check items: Embedding links, specific character garbling, and operation check
▼
Proofreading Delivery	Confirmation of Delivery If it is a product or system manual, please confirm with the development team for any necessary updates to the latest specifications. Correction Instructions		Confirmation Results Reflection
	▼		▼
	Post-MortemPlease share your opinions and requests regarding quality and response. We will provide feedback to relevant parties based on your opinions and requests and use them for the next time. Revision and Maintenance Support We also offer information updates and revision work. Please feel free to consult with us.

Manual Creation System

We have a project management system in place by a Project Manager.
One Project Manager takes responsibility for managing the entire process. Consolidation of complicated information, giving instructions, and schedule management are all entrusted to Human Science, allowing our clients to focus on their core business.

※The system will be adjusted according to the scale, content, and situation of the work.
※If necessary, we will dispatch production directors and technical writers to your company.
>>For more information on personnel dispatch, click here