Flow of Manual Creation (When Creating a New Instruction Manual)

	Customer		Human Science
Research Analysis	Meeting Provision of Materials The materials you need to prepare are Specifications, product brochures, training materials, etc., any type is acceptable. If there are no materials, we will conduct interviews to understand the content.		Hearing We will ask about the target users, purpose of use, budget, and delivery date, etc. Research and Analysis We will review and investigate existing manuals and materials. We will also propose user research as needed.
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Proposals	Confirmation of Proposal Details		Manuscript Sample, Proposal, Proposal (Example) ■Improvement of Written Expression ・Organize the table of contents hierarchically with user-centric headings - Distinction between operation procedures and machine functions ■Layout Improvement - Proposals to enhance searchability, such as title design and header information display ・Suggestions for improving readability through the use of margins, icons, illustrations/screens ■Information Organization Improvement - Introduction of Product Features ・Differentiate between operation procedures and investigation results, making the flow of operations easier to understand Submission of estimates and schedules, Manuscript Sample,Establishment of a System We will arrange project managers, technical writers, and DTP operators. If there are plans to produce English and multilingual versions after creating the Japanese manual, we will also incorporate English writers and translation coordinators into the team as needed.
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Design	Meeting
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	Table of Contents Structure, Layout Design, Confirmation of Terms (Guidelines)		Creation of Table of Contents Layout Design, Creation of Terms (Guidelines)
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Writing	Confirmation Items for Writing Content Your Responses and Instructions		Writing Writing Tips (Examples) ・Utilization of regulations and glossaries when working with multiple people ＝Standardization of expressions and notations - Use short sentences and avoid complex sentence structures - Minimize redundant expressions and low-priority reference information to avoid unnecessary increases in volume UI Screen Capture and Processing Illustration Creation Real Device Verification
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			DTP and HTML Editing Help Compile This is the process of converting files, tables of contents, search terms, etc. into a format that can be used as help, generating help.
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			Pre-submission Check Use of proofreading tools (such as Just Right!) ・Text Proofreading Check items: Writing, consistency of UI on screen and UI descriptions in the text, standardization of terminology and expressions, and 15 other items ・DTP Check Check items: Forbidden character processing, consistency of illustration reference items, alignment, columns, and 20 other items ・Help Check Check items: Embedded links, specific garbled text, functionality check
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Proofreading Delivery	Confirmation of Deliverables In the case of products and system manuals, please confirm against the latest specifications by the development team as needed. Correction Instructions		Reflection of Confirmation Results
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	Post-MortemPlease share your feedback and requests regarding quality and response. We will provide feedback to the relevant parties based on your comments and requests, and apply it to the next time. Revision and Maintenance Support We also accept information updates and revision work. Please feel free to consult with us.

Manual Creation System

We have a comprehensive project management system led by a project manager.
A single project manager is responsible for overseeing all processes. The tedious tasks of information consolidation, issuing instructions, and schedule management are
left to Human Science, allowing our clients to focus on their core business.

* The structure will be adjusted according to the scale, content, and situation of the work.
* If necessary, we will dispatch production directors and technical writers to your company.
>> For more details on personnel dispatch, click here