We will present on the theme "Taking a Step Beyond 'Easy to Understand' with UX Writing - Considering UX Improvement in Manuals" at the TC Symposium 2019 Tokyo.

August 6, 2019

We will present on the theme "Taking a Step Beyond 'Easy to Understand' with UX Writing - Considering UX Improvement in Manuals" at the TC Symposium 2019 Tokyo.

On August 28, 2019 (Wednesday), at TC Symposium 2019 Tokyo

"Taking a Step Beyond 'Clarity' with UX Writing - Considering UX Improvement in Manuals" will be presented.

 

Example

As it is said, "From product consumption to experience consumption," users are seeking "good experiences" rather than just products. Accordingly, companies are working to improve the user experience (UX) of their products and services.

In manual production, we have pursued "easy to understand" and "easy to use" from the perspective of TC. From now on, we need to take a step further and make efforts to provide users with a "good experience" that makes them feel "happy" and "meets their expectations."

This presentation proposes the application of "UX writing" to design the words that connect users with products and services to enhance the UX of manuals.

 

Presentation Overview

・What is UX?

Commonalities and Differences between UX Writing and Technical Writing

- Benefits and Challenges of Applying UX Writing to Manuals

Future Prospects

Event Guidelines

Date and Time

• August 28, 2019 (Wednesday) 3:30 PM - 4:30 PM

Location

Tokyo Gakugei University Koganei Campus

How to Apply

• Please check the official site of TC Symposium Tokyo 2019.

Instructor

Rie Tonooka

Joined Human Science in 2009. Responsible for writing user-oriented content for various software/hardware and directing document production.

From 2012 to 2015, seconded to a major game development company to organize the game engine manuals.

Engaged in manual improvement and tutorial writing while stationed at a real-time CG and game development company from 2015 to 2016.

In addition, we have organized numerous documents for game development companies, leading to a reduction in management costs.

 

Nao Makiyama

• Responsible for planning structure, design considerations, writing, and overall direction in the production of various business manuals and product manuals.
• ・Responsible for writing direction of the genetic testing device manual for Nippon Sheet Glass Co., Ltd.
• Engaged in manual internal support such as rewriting and developing guidelines for the manual improvement work of Prudential Gibraltar Financial Life Insurance Company.
• ・Engaged in the production of e-learning materials for Hitachi Construction Machinery.

Manual Creation Support Achievements

Mitsubishi Electric Corporation

IHI Corporation

Yokogawa Electric Corporation

DENSO CORPORATION

Related Services

Manual Creation

Case Study: Manual Creation and In-house Support

Scheduled Seminars

Scheduled Manual Creation Seminar for Fiscal Year 2019

September 26, 2019 (Friday), November 1, 2019 (Friday), January 10, 2020 (Friday)

 

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Contact Us

If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp .

For inquiries by phone, please contact us at the number below.

TEL: +81 35-321-3111

Person in Charge: Business Promotion Department, Saga