Our Commitment to Translation Quality
What is "translation quality"? It means no mistranslations, no omissions, and appropriate Japanese language. At Human Science, we provide translation quality that satisfies our customers through "translator management," "utilization of QA tools," and "full review by dedicated reviewers."
Translator Database and Feedback
At Hiring
At Human Science, only translators who have passed a test called a "trial" are involved in our work.
At Human Science, we conduct trials consisting of five categories: "IT," "Marketing," "Business Documents," "Contract Documents," and "Video."
Although these are small translation tests of a few hundred words each, we design the tasks carefully to assess the translators' abilities within this limited scope,
and we regularly update the test content to select translators in line with current trends.
Submitted trials are checked by our in-house team of technical reviewers and linguistic reviewers,
using more than 100 criteria, the same as in regular translation projects. The pass or fail decision is made after deliberation by the review team, with a pass rate of only 8%.
We database all trial scores, trends, and areas of expertise of translators registered in this way.
Project Completion
Furthermore, at Human Science, we provide feedback to translators for every project.
As with the trial phase, the results of a thorough review based on over 100 criteria are managed and quantified in the same database, and evaluated on a four-level scale: "Rank AA", "A", "B", and "No Evaluation".
By operating a translator management system that combines this feedback and database,
we efficiently assign the most suitable translators to projects in a short time.
Utilization of QA Tools
We use proprietary tools to perform efficient, stable QA checks.
Quality Control Using Tools with QA Checker
In-house Tools (Style Check)3; Create a list of registered styles using regular expressions, etc.3; Detect terminology violations collectively using GREPIn-house Tools (Multiple Translation Detection)3; Detect multiple translations and determine or correct translation variations/unified terminology according to context3; Detect multiple translations, numerical discrepancies, and multiple source texts collectively at the segment level3; Pre-register memory to detect segments that differ from registered translationsBatch updates even after submission
・Automatically extract relevant sections using tools for overall related corrections・Reflect corrections efficiently and accuratelyWe also utilize tools such as Trados QA Checker, QA Distiller, and Xbench.
Full review by dedicated reviewers
Dedicated professional technical reviewers and linguistic reviewers conduct a full review by comparing the original text with the translated text. Examples of Review Items ・Mistranslation ・Omission in Translation ・Formatting Errors ・Careless Mistakes ・Client Specifications ・Reuse Processing ・Pending Processing ・Japanese Expressions Rather than relying on individual translators for quality control, we have a system that maintains quality as a human science, enabling us to consistently provide stable quality even for large-scale projects.Our skilled review team includes reviewers with extensive experience as SEs, reviewers with programming backgrounds, and veteran reviewers who have been reading Japanese IT industry texts for 16 years, ready to meet various requirements.
Human Science Reviewer