Improve CX by improving self-resolution rate! How to systematize the construction and improvement of FAQs

December 26, 2022

Improve CX by improving self-resolution rate! How to systematize the construction and improvement of FAQs

On Thursday, January 26, 2023,

Service Consultant will be speaking at the web seminar of Eclact Co., Ltd., which provides implementation support services for the customer service platform Zendesk.

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This time, the theme is "Improving Self-Solving Rate and CX through FAQ Site Construction".

For details and how to participate, please check the following URL.

Improve CX by improving self-resolution rate! How to systematize the construction and improvement of FAQs

https://eclect-jp.zoom.us/webinar/register/5016709219030/WN_lGiXd6uIR5u3biv_MTOMoQ

※You will be redirected to an external site.

Contact Us

If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp.

Please contact us at the following number for inquiries by phone.

TEL：03-5321-3111

Contact: Document Solutions Department Horikoshi