Web Seminar on April 27, 2021 (Tuesday)
The forefront of utilizing internal knowledge!
Creating a knowledge management system using an AI search engine in 3 steps
Will be held.
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The theme for this time is "How to Achieve Knowledge Management with a Small Start".
In recent years, various companies have been utilizing AI chatbots and other technologies to improve the efficiency of inquiry responses. They have also started implementing "knowledge management" to organize internal knowledge and make it easily searchable for everyone.
Do you know the cost of "information retrieval"? It is said that many businessmen spend about 30% of their working time on information retrieval. Not only does inefficient searching reduce the amount of time available for work, it also prevents the effective use of "knowledge", a valuable asset of the organization, and hinders productivity improvement.
The key points for achieving knowledge management are as follows:
- Provide an environment where anyone can easily search for knowledge
・Organize scattered knowledge within the company
In order to achieve these, in this seminar, we will introduce the "Knowledge Management System Creation" by combining the AI search engine service of Cyseed Co., Ltd. and the knowledge organization solution of Human Science Co., Ltd.
To successfully implement knowledge management, the following 3 steps are important: "Knowledge formalization → Utilization of AI search engine → Design of operation flow".
Following this step, this seminar will explain the following content:
① Know-how for formalizing the knowledge sleeping within the company
②How to easily access knowledge using AI search engine
③Tips for maintaining continuous updates of knowledge
To help you experience the effects, the content includes workshops for manual analysis and examples and demonstrations of utilizing AI search engines.
By understanding and practicing these, you can take the first step towards promoting knowledge management!
・I want to learn how to share individual knowledge and know-how with the entire organization
・I gave up trying to work on knowledge management because I didn't know how to do it
- We are struggling with allocating a lot of resources to handle inquiries from both internal and external sources.
For those of you who have such concerns and missions, please join us for DX promotion and business improvement.
In addition, we will be happy to assist you with any concerns after the seminar.
Please select "Desired" in the "Individual Consultation" section of the application form if you wish.
(First 3 groups)
※Participation by other companies and individuals may be declined.
Participation Benefits
Participants of the seminar will receive the following benefits:
① Online individual consultation on business manual maintenance (free of charge)
② Online individual consultation on AI search engine (free of charge)
③ FAQ system operation KPI creation sheet for improving inquiry efficiency
④ "Business manual simple diagnosis" service (free of charge)
※If you wish, please respond to the post-seminar survey.
※Both will be notified at a later date.
Program
Lecture: 85 minutes
- - Introduction
- - Challenges surrounding manuals that occur on site
- - Visualization of manual tasks (document analysis, surveys, interviews)
- - Document Analysis Workshop
- - Case Studies
- - Introduction of Human Science's Methods/Services
- - Introduction to AI search engine, demonstration
- - Method/Service Introduction of Cyseed
Q&A: 5 minutes
Individual Consultation (First-come, First-served for 3 Groups)
※Programs are subject to change without notice.
Event Details
- Date and Time
-
- April 27, 2021 (Tuesday) 15:00-16:30
(Reception: 14:30-) - ※Individual Consultation (for those who wish): 4:30 PM〜
- April 27, 2021 (Tuesday) 15:00-16:30
- Cost
- Free
- How to Participate
-
- This seminar is a Web seminar using zoom.
The participation method will be notified by email to those who have applied. - For information on the playback environment for zoom, please check here.
- This seminar is a Web seminar using zoom.
Apply Now
- Please apply for participation in this seminar from the following.
- A response will be sent from the person in charge.
Application Deadline: April 20, 2021 (Tuesday)
- ※Participation by other companies and individuals may be declined.
- ※The method for viewing the web seminar and the access URL will be notified to the participants by email a few days before the event.
- ※Individual consultations will be conducted in a web conference format.
Instructor
Human Science Co., Ltd.
Yoshiyuki Yasuoka
- - Engaged in the creation projects of various instruction manuals (operation manuals), business manuals, product utilization guides, and educational materials.
- ・Clients include Mitsubishi Electric Corporation, Yokogawa Electric Corporation, Microsoft Japan Co., Ltd.,
IHI Corporation, Mitsui Sumitomo Insurance Co., Ltd., and others - ・TC Symposium*1, Nihon Kogyo Shimbunsha and Nihon Techno Center have been serving as coordinators for lecturers and panel discussions every year from 2013 to the present.
- ・2018 TC Symposium*1 "Skills and Development Methods Required for In-house Manuals"
- ・2018 TC Symposium "Startup of In-house Manuals"
- ・How to Create and Review Basic Work Manuals in Manufacturing Sites, published by Nikkan Kogyo Shimbunsha in 2018
- ・Creating Easy-to-Understand Technical Documents and Writing Techniques Workshop at Japan Techno Center in 2018
- *Organized by the Technical Communicators Association, a general incorporated foundation
Cyseed Co., Ltd. Sales Department Manager
Seki Shotaro
After experiencing business strategy consulting at a comprehensive consulting firm, joined Saicid and executed AI solution proposals.
Successfully lead inquiry efficiency projects in a wide range of industries, mainly large companies such as banks, securities companies, manufacturers, and general trading companies.
Manual Creation Support Results
Mitsubishi Electric Corporation
Many others
Related Services
Apply Now
- Please apply for participation in this seminar from the following.
- A response will be sent from the person in charge.
Application Deadline: April 20, 2021 (Tuesday)
- ※Participation by other companies and individuals may be declined.
- ※The method for viewing the web seminar and the access URL will be notified to the participants by email a few days before the event.
- ※Individual consultations will be conducted in a web conference format.
Upcoming Seminars
Details will be posted at a later date. If you would like to receive seminar information emails, please register using the button below.
Contact Us
If you have any questions about the content of this seminar, please contact hsweb_inquiry@science.co.jp.
Please contact us at the following number for inquiries by phone.
TEL：03-5321-3111
Contact: Business Development Department Saga
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+81 35-321-3111[Tokyo]
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